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Cover for Online Retail User Experience Benchmarks 2006

Best Practice Guides

Online Retail User Experience Benchmarks 2006


E-commerce has come a long way since we published our first Online Retail User Experience Benchmarks study. So what do online, offline and multichannel retailers need to know about the consumer internet habits in 2006?

Cover for User Experience & Usability - Roundtable Briefing, March 2006

Trend Briefings

User Experience & Usability - Roundtable Briefing, March 2006


Roundtable notes from last week's insightful event on user experience and usability. A whopping 8 pages long and free to everybody... Subjects covered: 1. User experience and wider business objectives 2. User experience measurement and metr...

Cover for Online Customer Service - Roundtable Briefing, March 2006

Trend Briefings

Online Customer Service - Roundtable Briefing, March 2006


A free roundtable report to help you understand the key trends, issues and opportunities in online customer service, which is a no-brainer and helps you improve customer loyalty and customer satisfaction. Subjects covered: 1. Progress made in...

Cover for E-consultancy Newsletter Interviews 2005

Learning Support Material

E-consultancy Newsletter Interviews 2005


Published once a week, the E-business Briefing is distributed to 19,000 internet marketing professionals around the globe. It is free and available to non-subscribers. The newsletter includes an in-depth interview with an internet industry thou...

Cover for Affiliate Marketing – Roundtable Briefing, November 2005

Trend Briefings

Affiliate Marketing – Roundtable Briefing, November 2005


Summarised notes from a recent Econsultancy roundtable that focused on affiliate marketing, where key trends, issues, tips and tricks were discussed by attendees over a two hour period. Roundtable briefings are presented as a bullet point overv...

Cover for Accessibility – Roundtable Briefing, October 2005

Trend Briefings

Accessibility – Roundtable Briefing, October 2005


Summary notes from Econsultancy's latest accessibility roundtable, where key trends, issues, tips and tricks were discussed by attendees. Subjects covered included: legality and links to non-accessible websites; opening new browser windows; bes...

Cover for Online PR – Roundtable Output, September 2005

Trend Briefings

Online PR – Roundtable Output, September 2005


A short briefing based on last week's Econsultancy Online PR roundtable, where key trends, issues, tips and tricks were discussed by attendees. The main subject covered was: "How online PR can be used proactively and reactively by organisations...

Cover for Email Marketing Buyer's Guide 2005

Buyer's Guides

Email Marketing Buyer's Guide 2005


Editor's Note: The 2006 Email Marketing Buyer's Guide is now available. http://www.e-consultancy.com/publications/email-marketing-buyers-guide/ This 119-page Email Marketing Buyer’s Guide is perfect for B2B and B2C companies that send out (or th...

Cover for Web Accessibility Guide

Best Practice Guides

Web Accessibility Guide


Compiled by user experience experts, this exclusive report provides companies with all they need to know about accessibility legislation. The 25-page guide includes a full breakdown of the key rules that websites need to comply with. Despite wi...