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This report is part of the Template Files for Web Projects bundle.
OverviewWeb Project Template Files: Project Closure
Authors: Sonia Kay, Econsultancy and other expert contributors
Title: Lessons Learned - Meeting Agenda
About this GuideLessons learned is about providing valuable feedback to the project team and the wider organisation in order to improve processes for future projects. To achieve maximum value from these sessions they should (ideally) be impartially facilitated, and should focus on behaviours and tactics that were successful or problematic rather than focusing on people. Try not to allow the session to become biased towards either positive or negative comments, and ensure that feedback comes from all the key project areas not just from the usual suspects. Make sure the outputs are properly documented in a positive way which translates the lessons into future best practices, and ensure it is distributed appropriately e.g. via a post-implementation report so it can be fed into the planning of the next project.