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The From Content Management to Customer Experience Management infographic is devoted to the topic of web content management (WCM), an area which is becoming a focal point for companies wishing to deliver a truly seamless multichannel customer experience. The infographic sums up the key findings of Econsultancy's Q2 2013 Digital Intelligence Briefing, produced in association with Adobe.
The report is based on a global survey which has attracted more than 1,000 respondents and set a record for this on-going series of reports.
Download the infographic, or for more information, download the full report at http://ecly.co/QDIB9-WCM.
Econsultancy's Quarterly Digital Intelligence Briefings, sponsored by Adobe, look at some of the most important trends affecting the marketing landscape. You can access the other reports in this series here.
- Infographic: From Content Management to Customer Experience Management (726 KB PNG)