Market Data

Infographic: From Content Management to Customer Experience Management

By Econsultancy,

The From Content Management to Customer Experience Management infographic is devoted to the topic of web content management (WCM), an area which is becoming a focal point for companies wishing to deliver a truly seamless multichannel customer experience. The infographic sums up the key findings of Econsultancy's Q2 2013 Digital Intelligence Briefing, produced in association with Adobe.

The report is based on a global survey which has attracted more than 1,000 respondents and set a record for this on-going series of reports.

Download the infographic, or for more information, download the full report at

Econsultancy's Quarterly Digital Intelligence Briefings, sponsored by Adobe, look at some of the most important trends affecting the marketing landscape. You can access the other reports in this series here.


  • Png Disabled Infographic: From Content Management to Customer Experience Management (726 KB PNG)

Access the full report

Econsultancy subscribers have full access to all our online research as well as a host of other services designed to help save you time, make better decisions and look smart in meetings.

Learn more and buy today