Jersey Telecom updates its existing suite of EPiServer websites: Jersey Telecom, , and Wave Telecom,, with new designs and improved functionality.

Following a competitive tendering process, Jersey Telecom appointed Netcel, as its chosen EPiServer partner. Specialists in EPiServer solutions, Netcel,, revamped the EPiServer websites with a refreshed look and feel, and improved customer navigation. As a committed user of EPiServer, Jersey Telecom sought to fully maximise their web offering by improving the performance of the EPiServer application for their needs. An increase in visitors and average visit duration to both Jersey Telecom and Wave Telecom over 12 months will be one measure of the success of the project. Netcel worked in partnership with Jersey Telecom to ensure these key requirements would be achieved as a result of the redevelopments.

Helen Knight, Internet Channel Manager at Jersey Telecom said, ‘Netcel has been a pleasure to work with. The team worked really hard to deliver the sites within extremely tight timescales. Our brand guidelines were applied perfectly to the new designs and the new navigation is both intuitive and user friendly. The sites are now a great foundation upon which we can build further online services’.

Netcel created a new Information Architecture to improve the user experience of navigating the site and finding the required information. New site designs were created to further improve usability and support the improved navigation. Designs reflected the branding of the individual sites in their use of colour and in the clear definition between the personal and business sections of each business. Jersey Telecom and Wave Telecom sought to reflect the local community of Jersey and Guernsey respectively, with the use of regional imagery within the site. The new sites aim to both retain customers and win new ones in the Channel Islands. Content has been rationalised and now offers clearer, stronger material that is much easier and simpler to access.

Tim Parfitt, MD at Netcel commented, ‘We are delighted to have been appointed by Jersey Telecom and have enjoyed working in partnership with their digital marketing team on these websites. We are extremely pleased with the results and are looking forward to continuing our relationship with the Jersey Telecom Group.’

About Netcel
Netcel is a leading digital agency, designing and developing websites, intranets and digital solutions for companies, associations and educational organisations.

Specialising in content management systems using EpiServer, Netcel delivers flexible, future-proof solutions, within agreed budgets and timescales. The agency creates visually engaging, accessible websites that deliver ROI by providing solutions to achieve clients’ business objectives.

Formed in 1995, and based in St Albans, Netcel now employs a team of 20 web professionals, dedicated to delivering outstanding solutions to clients.

Netcel is accredited as a Microsoft Gold Certified Partner, EPiServer CMS Premium Partner and RedDot CMS Partner. Netcel is a member of Nominet and holds the Investors In People standard for investing and supporting staff development.

About Jersey Telecom
JT Group Ltd comprises three companies: Jersey Telecom, Wave Telecom and JT Global. Jersey Telecom is a fully incorporated private company that is wholly owned by the States of Jersey.

Jersey and Wave Telecom provide telecommunication solutions to residential and business customers in the Channel Islands.

Jersey Telecom was founded in 1888 and provides services to more than 80,000 subscribers.

Published on: 11:09AM on 25th August 2009