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***Seamless customer experience now stretches across 40 different countries***
Orange, The UK’s most popular mobile phone service, has extended its global reach to enable Pay As You Go (PAYG) customers to their phones the same way as they do at home, in more countries than with any other operator.
From Bulgaria to Belgium, Estonia to Egypt, or Guadeloupe to Germany, Orange PAYG customers can travel safe in the knowledge that their Orange mobile will keep them in touch with friends and family wherever they are.
Orange PAYG customers can now use their Orange mobile in more than 40 countries on 71 different networks. The Orange PAYG roaming service makes using your mobile simple and easy:
• Call UK from abroad without having to dial +44 first from 41 countries
• Text in the same way as home
• Access your voicemail without having to set-up or use a PIN
• WAP access
Orange UK's international roaming offer to PAYG customers launched in 2001. Three years later, Orange customers can now use their mobile phone in all the world's major territories.
“Orange is committed to providing PAYG customers with an easy to use, worldwide service”, said John Allwood, chairman Orange UK. “These new elements provide Orange PAYG users with a market leading user experience and means that anyone who travels regularly is clearly better served with Orange.”
Using the Camel platform customers receive a fantastic customer experience wherever and whenever they use their Orange PAYG.
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For further information regarding Orange please contact:
Stuart Campbell: firstname.lastname@example.org / 07974 712 634
Orange Media Centre: 020 7984 2000
Orange, wirefree and any other Orange product or service referred to in this release are trademarks of Orange. Orange UK provides high quality coverage to 99% of the UK population, and offers roaming to pay monthly customers on 288 networks in 128 countries and to pay as you go customers on 71 networks in 41 countries. As at September 2003, Orange UK had over 13.3 million active customers, more than any other UK network, making it the UK’s number one. In October 2003, Orange UK won the Mobile Choice Consumer Awards - voted for by readers of Mobile Choice magazine – for Best Network Operator for the third year running, and for Best High Street Retailer. The sixth annual J.D. Power and Associates UK Mobile Customer Satisfaction Study published in June 2003 showed that Orange ranks as the number one telephone service for customer satisfaction in the contract sector in the UK. J.D. Power and Associates 2002-2003 United Kingdom Mobile Customer Satisfaction Study based on a total 2,111 consumer responses. Orange was ranked number one in 1998, 1999, 2000 and 2001, when the contract and prepay sectors were combined, and was ranked first in the contract sector in 2002 and 2003. Information about Orange can be found on the Orange website at www.orange.co.uk and media information can be found at www.orange.com
Published on: 12:00AM on 10th May 2004