{{ searchResult.published_at | date:'d MMMM yyyy' }}

Loading ...
Loading ...

Enter a search term such as “mobile analytics” or browse our content using the filters above.

No_results

That’s not only a poor Scrabble score but we also couldn’t find any results matching “”.
Check your spelling or try broadening your search.

Logo_distressed

Sorry about this, there is a problem with our search at the moment.
Please try again later.

Event Details

Date
October 10 2012 (9:00am – 5:00pm)
Venue
Old Billingsgate, London, United Kingdom
Duration
1 day
Cost
$780.00 per attendee

Sorry, this event is now sold out.

Overview

JUMP, now in its third year, is a one-day conference for senior marketers looking to join up on and offline data, technologies, campaigns, agencies and creative. If the last decade was all about figuring out digital, the next is about integrating it, dissolving it into the mix and finding new hybrid strategies that combine on and offline.  

JUMP brings together over 1500 digital and offline and marketers who are not just learning to speak the same language, they are their sharing data, insight, strategies and successes.

JUMP is a fast-moving, content-rich symposium packed with exciting new insight from top marketers across every industry wanting to learn about how to join up online and offline. 

Photos from JUMP

JUMP is all about more effective marketing across channels...

  • Using search marketing to improve TV campaign effectiveness
  • Doubling catalogue sales using insights from web analytics
  • Driving call centre improvements with web metrics
  • Generating media coverage via online buzz (and vice versa)
  • Optimising marketing budgets with the right mix
  • Leveraging customer insight from all channels
  • Driving up ROI

See what happened at JUMP

Speakers' and panelists' profiles

Alison Lancaster

Alison Lancaster

Alison is CMO of Kiddicare.com (UK's most awarded baby website), and Marketing director of Wm Morrison Supermarkets non food .com business. 

A passionate customer experience and digital marketer, she has over 22 years brand marketing, CRM, database and multi channel retailing experience. Prior to joining Morrisons, she was Cross Channel Director of award winning fashion retailer, White Stuff, having been appointed Interim Home Shopping Director in 2009. 

Previoulsy, Alison was Marketing Director of Harrods Direct and Charles Tyrwhitt, and before that was an acknowledged Internet and multichannel pioneer with Innovations Mail Order, Debenhams.com and John Lewis.

Alison is a regular speaker at international conferences, and she appears in the 2012 eTail Power TOP 50, Retail Insiders Top 100 Movers & Shakers, and 101 Directorsof.com listings. Alison is a previous Chair of CatEx, the Direct Commerce Association. 

Craig Sullivan

Craig Sullivan

Craig is the Group eBusiness Manager for Belron®  (you may know them as Autoglass®, Carglass® or Safelite® around the world).  He looks after optimising visitor behaviour and making things nice for millions of customers, on 33 websites in 19 languages.  

Craig has been blending a heady mix of Agile, UX, insight, analytics, multi-variate testing, psychology and optimisation techniques for several companies over the last 11 years.  He has built teams, run projects or used conversion voodoo on the likes of John Lewis, LOVEFiLM, Ocado, Waitrose, Zoopla and a smattering of tech startups.  He tweets on topics like UX, Neuropsychology, Mobile technology, Persuasion, Copywriting and more as: @OptimiseOrDie.

Craig talks regularly at Econsultancy events and is rated as a top speaker by delegates because of his knowledge, engaging presentation style and practical tips you can take away and use.  He shares home in Blackheath with his two girls and Rolf the cat and plays at being user centred DJ at weekends.

Fiona Spooner

Fiona Spooner

Fiona has held a number of roles in marketing, starting at Centaur Media plc before moving to the Financial Times. At the FT she worked on FT.com and now manages customer acquisition across all platforms for digital and print subscriptions, globally. Fiona lists her specialisms as: customer acquisition, digital marketing, multi-variate testing, product marketing, brand and direct marketing, social media, viral marketing, search marketing

Ros MacKenzie

Ros MacKenzie

Highly skilled, Ros is a highly experienced E-commerce professional, coming from a broad multichannel background, with over 28 years experience including 16 years in retail and 12 in eEcommerce in the travel industry. Ros has had numerous management roles with TUI Travel and is now the General Manager of Content Strategy. 

Ros says she is very passionate about the customer and is committed to developing her skills and experience in digital marketing, recently completing Econsultancy’s Future of Digital Marketing training course.

Emma Jenkins

Emma Jenkins

Emma is the CMO at giffgaff, which is the first people powered mobile network.  Emma has a wealth of experience and is an expert in marketing and consumer behaviour. She is a digital entrepreneur with considerable experience in digital advertising models for global brands, her own start up and various cross sector advisory roles.

Before joining giffgaff, Emma worked as a consultant for Brand Learning and served as an Associate Marketing Director at Procter & Gamble as well as other senior marketing roles over the 12 years she worked for the company. 

Emma holds a BA from the University of Nottingham. 

 

Simon Harrow

Simon Harrow

Simon is part of the Morrisons.com Executive Office at supermarket chain Morrisons. In his role, he is responsible for helping to shape the strategic vision for Morrison.com and Kiddicare.com as well as being tactically deployed across the group to bring strategy alignment.  

Simon has a strong academic background with 9 years experience in award winning businesses, including 7 years eCommerce development and 2 years advertising experience for national branches across B2B and FMCG sectors.

Prior to Morrisons, Simon held a number of management roles at Kiddicare, including Chief Operating Officer.

Linus Gregoriadis

Linus Gregoriadis

Linus is Research Director at Econsultancy where he oversees much of its award-winning content, including best practice guides, survey-based reports, buyer’s guides and trends briefings on topics ranging from search engine marketing, online display advertising and social media to e-commerce, web analytics and  marketing attribution.

Linus, who leads a team of analysts based in London, joined the company in 2005 and has established a strong reputation in the digital marketing industry based on his research reports, contribution to the Econsultancy blog and presentations at industry conferences and trade shows.

Prior to joining Econsultancy, he spent two years working for Intrepid Consultants, a market research consultancy, after completing an MBA at Cranfield School of Management. Linus had previously spent eight years working as a newspaper reporter.

You can follow Linus on Twitter at http://twitter.com/linusgreg

Alex Oberberg

Alex Oberberg

Over the past 6 years Alex Oberberg has been developing an exceptional understanding of Digital Marketing and how to successfully apply it to maximum effect for business - helping SMEs and large corporations becoming more digitally focused with a strong performance-driven approach, resulting in an increased ROI.

Alex has been working in international roles on both, agency and client side, leading cross-functional teams virtually & globally. Alex is a supporter of through-the-line marketing activities connecting online with the offline word and an passionate advocate of all things social & mobile.

Tony Preedy

Tony Preedy

Tony Preedy has been a marketing professional in the Home Shopping Sector since 1991. Today he focuses on using direct marketing and advertising to build brands and to provide tailored services that delight customers. 

Tony is now Marketing Director at Lakeland, one of the UK’s leading home shopping pioneers and now a genuinely multi-channel retailer. Before joining Lakeland, Tony worked at Otto UK as Marketing Director and held various roles within the Shop Direct Group, including Brand Director and Director of Targeted Marketing. 

Tony’s specialisms include brand building, digital & database marketing, analytics & campaign management as well as E-commerce & Retail marketing. 

Matt Rooke

Matt Rooke

Matt began his career in the travel sector at Exlore Worldwide where he worked for almost four years in a marketing role before moving to Kuoni where he has been for 15 years. In his current role Matt is responsible for all aspects of customer acquisition and retention through strategy to traffic generation, improving the user experience, increasing online conversion and loyalty.

Alex Balfour

Alex Balfour

Alex joined the London Organising Committee of the Olympic and Paralympic Games (LOCOG) as Head of New Media in 2006. 

At LOCOG he has managed the delivery of 77 digital channels including london2012.com, volunteering, education, online shop, mobile apps and social media presences. During the 16 days of the Olympic Games London 2012 channels recorded 431m visits, 109m unique users, 15m app downloads, 4.73bn page views, 4.7m social followers.

Previously, as co-founder of Emerging Media, Alex conceived and delivered the world's first international 2020 cricket tournament televised to 200m viewers in 20 countries. Before that as co-founder and latterly Chairman Alex turned CricInfo.com from a raw start up into a profitable business with 20 million customers and 140 staff in eight countries. He raised £25 million in four funding rounds and generated £2m of profitable turnover making CricInfo the only independent sports dotcom to survive the boom and bust of the late 90s. CricInfo was sold to ESPN in the summer of 2007.

Alex was also a senior member of a team that built the Guardian newspaper's websites, currently the most popular newspaper websites in the UK. 

Alex has worked for 17 years in new media and was also responsible for award winning websites including the UK's first general election website and the first online government white paper consultation.

Chris Lawson

Chris Lawson

Chris is a multichannel Marketing Director most recently at the Guardian News & Media. With a consistent record of commercial success within digital marketing, brand management and direct to consumer strategies. Chris was responsible for all aspects of marketing across the Guardian and Observer brands. This included driving newsstand and digital content revenues and engaging with readers and users across all the platforms they use.

For the past 12 years, Chris has worked in the media sector on high profile international brands including the Guardian and the rebrand of Virgin to Absolute Radio.

Chris is a specialist in developing CRM, social media, live and web content to enhance customer’s experiences.

His areas of expertise include digital marketing, brand development, CRM, direct marketing and strategic planning.

Grant Baillie

Grant Baillie

Grant has over 15 years experience in multi-channel marketing, CRM, Loyalty and product marketing, having worked across some of the biggest brands in Financial services, Retail and Gaming industries. Most recently he has held roles s Head of Online CRM at Argos.co.uk, Betfair.com, and currently Marks and Spencer.

Ling Valentine

Ling Valentine

Ling Valentine is the founder and boss of the UK's favourite car leasing website, LINGsCARS.com. Ling appeared on Dragon’s Den, where she pitched her idea of creating psychedelically bright car leasing website that ignores all the "rules”. She has grown her new car leasing website and in 2012, Ling’s business is set to move around £50,000,000 of new cars, earning £480,000 of gross profit without laying out a penny on buying any car stock.

She was born in Chengdu, China and moved to the UK in 1997. Her website is either loved or hated and it gets massive traffic without any paid for advertising or adwords. Yet she says many of her customers are top professionals, including CEO’s and British MP’s.

Ling's motto is "I am Chinese, not Catholic - I can't do bloody miracles."

Matthew Curry

Matthew Curry

Matthew Curry is Head of E-commerce for Lovehoney. He's seen things you wouldn't believe actually exist let alone are bought online, is not easily embarrassed and has worked in e-commerce for nearly ten years. Previous to perverting the nation, he sold frozen food to the elderly. He's a statistician by trade, a perfumer by fancy and a constant delight at parties. You can find him on Twitter @mattycurry.

Ashley Friedlein

Ashley Friedlein

Ashley is one of the most influential and connected figures in the UK digital marketing and e-commerce sector. As a recommendation for him on LinkedInreads, “If Ashley doesn’t know it – it ain’t worth knowing.”

He writes for a range of publications and is the author of two best-selling books which have been translated internationally. Ashley speaks worldwide at industry events, as well as making media appearances to promote both his own company, Econsultancy, and the interests of the sector in general.

He founded Econsultancy in 1999 with business partner Matthew O'Riordan. This award-winning company now has over 100,000 members worldwide, opening its first US office in New York in January 2009, and now also operating in the Middle East and Far East.  It's members include the cream of international media, retail, cultural and financial service organisations, as well as government departments. Econsultancy helps its members learn, make better decisions, build business cases, find the best suppliers, accelerate their careers and lead the way in best practice via research reports, how-to guides, training and development, forums and professional networking.

After graduating in 1995 with a 1st Class degree from Cambridge University, Ashley started out working in digital TV. After a brief spell as Producer at FT.com, his career took him to digital communications agency Wheel (now LBi) where he rose to Lead Strategist and launched numerous multi-million pound websites for major brands like Marks & Spencer, Five, Argos, Autoglass etc.

Following the dotcom crash he spent a pleasant year in the South of France writing the first of two best-selling books on web management (50,000 copies sold world-wide, translated into 4 languages). He is 38, married with two children.  In his spare time he enjoys photography, art collecting and a range of sports including skiing, walking, cycling and yoga. More recently he has taken up boxing, polo and poker...

Ashley contributes to many publications as well as the Econsultancy blog and his Twitter feed

Matthew Finch

Matthew Finch

Mat is Head of Sales and Commercial for Warner Leisure Hotels, who offer UK Short breaks just for grown-ups, part of the Bourne Leisure Group which also operates Butlins and Haven. With 80% of sales coming direct via the call centre and website, Mat knows a bit about optimising multichannel campaigns to maximise sales and return on investment.

Prior to this, Mat worked at Dell as Head of UK Consumer Marketing and then Head of Retail across EMEA. Some of his work included creating the MTV European sponsorship platform and executing the highly catchy "lollipop" colourful laptop campaign across TV, Radio and outdoor media. He was also part of the team that executed Dell's consumer retail strategy across Europe, Middle East, Africa and Russia.

Mat started his career in web design and web marketing, before broadening into the wider marketing mix. His stint at digital technology company DoubleClick (part of Google), gave him a great understanding of tracking technology and measuring multichannel results. He remains passionate about digital marketing, especially in tracking, behavioural targeting and the multi-channel mix.

Mat has presented at numerous industry events Marketing Week Live and eTail, and Econsultany's Digital Cream. He has also written a regular blog for Econsultancy.com, including numerous articles on multichannel tracking and the death of last-click-wins.

His presentation promises to offer an insightful and practical view of managing multichannel campaigns in the real-word, with some simple hints and tips that any client could implement.

You can follow Mat on twitter: @Matfinchuk

Lawrence Merritt

Lawrence Merritt

Lawrence is the Managing Director at PhotoBox, the UK’s leading online personal publishing and printing company. Before joining PhotoBox, Lawrence had a very successful career at Yahoo!, holding various top management marketing positions, including European Director of Central Marketing. Prior to Yahoo!, Lawrence was part of the launch team for Expedia in London. 

Lawrence contributed to the econsultancy online blog, Facebook apps: top tips from Photobox Lawrence Merritt. 

Duncan Tickell

Duncan Tickell

Duncan is the Group Commercial Director of Immediate Media Co and has executive board responsibility for advertising sales, eCommerce and enterprises, subs and international licensing. Duncan is an experienced operator with over 10 years experience on the boards of major UK media companies.

Duncan is a regular speaker at events and is active in a number of industry associations. 

His areas of expertise include B2C digital publishing and product development, B2C magazine publishing, new product launches, business turnarounds and cultural and change management.

Before joining Immediate Media Co, Duncan was Managing Director at Magicalia and has held a number of senior publishing and commercial roles within the media industry.

Martin Bartle

Martin Bartle

Martin is the Global Communications and eCommerce Director at Agent Provocateur and Managing Director at Arthur Ridley Esq a consultancy specialising in luxury and online retail. Martin is an experienced eCommerce and online marketing professional, previous clients include Lane Crawford, Mulberry, Heidi Klein and Liberty of London. 
 
Prior to working for Arthur Ridley Esq, Martin worked as the Head of Marketing for Net-a-Porter.

Martin’s specialties include luxury and fashion eCommerce, online marketing and PR, online retail and multichannel retail.

Steve Wind-Mozley

Steve Wind-Mozley

Steve is responsible for leading the e-commerce commercial and product development across BBC Worldwide including platforms such as BBCShop.com.Previously Steve was at GAME where he was Ecommerce Director, responsible for trading the group’s three online brands GAME, gamestation and gameplay in 9 countries. In his role at GAME, where he joined in 2007, Steve was instrumental in setting the multichannel agenda and leading GAME’s part in new revenue streams such as Electronic Software Distribution and mobile gaming.Before joining GAME, Steve had retail and online marketing and e-CRM roles at Nedstat, Lloyds TSB and Marks and Spencer. Steve describes himself on LinkedIn as "delivering excellent customer experiences across retail channels by exploiting insight and technology whilst building high performing teams and efficient systems" with specialism in "Deep Digital Marketing and Ecommerce experience, coupled with classical Retailing and Financial Services expertise."

Nick Fuller

Nick Fuller

Nick Fuller has over 25 years’ experience in direct marketing spanning digital (over the last 12 years particularly in email and mobile) and traditional channels (including direct mail and call centres.) He has worked across brands as diverse as Peugeot, Legal & General, Capital Radio, Dell and Thomas Cook in both client and marcomms service organizations including Lloyds TSB and Experian.

Nick leads e-Dialog’s strategy and development initiatives within EMEA which includes consultancy engagements and proposition development with a particular focus on multi-channel.

Nick is a Fellow of the Institute of Direct Marketing (F IDM), a former member of the board of the Direct Marking Association and former Chair of the DMA Mobile Marketing Council.

Stefan Tornquist

Stefan Tornquist

Stefan Tornquist is the Vice President for research (US) for Econsultancy. His team covers a wide range of digital marketing topics including email, search, social media and ecommerce. Stefan’s research and commentary have been featured in mass media publications such as the Wall St. Journal, Business Week, and AdAge as well as virtually every trade press outlet. Stefan is a frequent speaker at industry events, including conferences by the Ad:Tech, the Direct Marketing Association, the Web Marketing Association, and many others. Before joining Econsultancy, Stefan was the long time research director for MarketingSherpa. He began his digital career as the co-founder of rich media pioneer Bluestreak.

Jack Sheldon

Jack Sheldon

Jack is the Partnerships Manager at JustGiving, working with third party businesses to integrate giving technologies into their products and services. He began his career at Google, working in the product marketing team for Chrome. Since joining JustGiving two years ago, he’s managed their strategic partnerships with Vodafone (JustTextGiving), Active Network and major event organisers. Most recently, Jack has launched Everyday Giving, a new way for businesses to integrate their products and services with the JustGiving platform – helping companies to differentiate themselves, acquire new users and build their brand; all whilst growing donations to charity.

Peter Abraham

Peter Abraham

Peter's a Director at Econsultancy.com, responsible for UK, MENA and Asia Consultancy and Training. Peter started as a graphic designer/art director working in various ad agencies, then got involved with the web in '97 as Digital Services Director at a leading Digital Agency in London, running teams of website designers and project managers offering digital marketing strategy, design and deployment for blue chip clients. 

Peter has an MSc Digital Mktg and a BAHons Graphic Design.

Nina Jones

Nina Jones

Nina is currently Head of Customer Experience for Porsche Cars, Great Britain, where she is responsible for placing customer feedback, the "Voice of the Customer" into the Porsche organisation to enable appropriate business process changes. Her team also ensures that all customer requests and issues are dealt with, as well as ensuring Porsche customers have full knowledge of the Porsche product offering.

Previously, Nina has held roles at Ford Motor Company, including European Market Representation Manager, where she was responsible for dealer representation plans in 19 European markets to ensure a sustainable and profitable dealer network, as well as Loyalty Manager, where she designed and delivered customer marketing programmes in order to maximise customer loyalty to Ford.

Fiona McSwein

Fiona McSwein

Group Director of Marketing, Euromoney Institutional Investor.  Fiona brings 18 years international marketing and product experience. Most recently Group VP Online at European Directories, a pan-European local search and lead generation group, with responsibility for driving sales and usage from online products. Prior to this, she ran lastminute.com's product portfolio and CRM programme. She started her career with Thomson Reuters, in both UK Marketing and International roles. She has experience delivering to multi-country stakeholders and leading plus developing teams in matrix environments. Fiona holds a PgDip in Marketing and is a graduate of the University of York. She is a passionate skier, hill-walker, creative cook and has been known to be a character actor at the UK theme park, Thorpe Park. 

Ottokar Rosenberger

Ottokar Rosenberger

Austrian native Ottokar Rosenberger joined relationship site eHarmony in October 2010 as the UK Country Manager. His objective is to make this iconic brand as famous and more importantly as successful in the UK as it is in America, where the company is responsible for almost 5% of all marriages – that’s an average of 542 people getting married every day.

As full P&L owner, Ottokar will lead all aspects of the UK business, including marketing communications, product localisation, pricing and customer care and ensure the continued growth of eHarmony.co.uk which launched in market in 2009, and has already amassed over 1.5million registered users.

Ottokar’s career spans 13 years in brand and management roles for some of the largest FMCG brands in the world. He brings a real cross-cultural business approach to eHarmony.co.uk, having spent years localizing and building up global brands in new markets.

The first 10 years of Ottokar’s career were spent at Procter & Gamble working in both the UK and US. He was rated ‘top talent’ and worked across a number of marquee brands including Pantene Pro-V, Head & Shoulders and Olay where he lead the launch of Regenerist, now the UK’s #1 anti - aging moisturiser. He was ultimately appointed as General Manager, SK II Prestige Skin Care, the 2nd largest P&G skincare brand; building the commercial model and managing a team of 100.

Not afraid of a challenge, Ottokar took on a very different role on leaving P&G by becoming Head of Retention for Consumer Voice Services at British Telecom. With more than 15 million customers and £3.5bn turnover he was responsible for a retention strategy that reduced churn by 23%, whilst competing against Sky and Virgin Media.

Before joining eHarmony, Ottokar entered the start-up world by spending two years at internet services company Rated People as Commercial Director, taking the company from small start-up to profitability.

John Larder

John Larder

John held roles in media organisations (Trinity Mirror, Telegraph Media Group) before moving to Barclays where he focused on web analytics and now heads up a team that focuses on analytics and insight, personalisation and business intelligence. John describes himself as an online professional with a strong insight background who focuses on delivering value through data. His specialties are: web analytics, behavioural targeting, personalisation, multivariate testing, online optimisation, business intelligence, data visualisation, SEO and online and offline retargeting.

Giles Richardson

Giles Richardson

Giles has worked in the interactive space for 12 years. As Head of Optimisation and Personalisation at Barclays digital he is  currently working to enable a seamless and intuitive customer journey. An analytic based approach deriving meaningful and actionable customer insight from data coupled with data movements to enable real-time content experience with MVT and behavioural targeting.

Lee Wilmore

Lee Wilmore

Lee has over 10 years of experience working with data in magazine publishing.  In his current role he leads a data planning and analysis team responsible for customer data, CRM, email and data protection. IPC Media is the UK's leading consumer magazine and digital publisher. With more than 60 iconic media brands, IPC creates content for multiple platforms, across print, online, mobile, tablets and events.  Lee works directly with these brands using data and insight to assist them reach their goals.  He holds an MSc(Dist) in Information Systems Management from London South Bank University and a BSc in Business Information Technology from the University of Westminster.

Marie Fenner

Marie Fenner

Marie leads the sales development and drives the strategic vision for AT Internet’s operations in the UK, Ireland and Scandinavia.  She brings with her over ten years’ experience in web analytics, online business intelligence and her intricate knowledge of the online ecosystem.  She has international sales experience in SaaS, telecoms and trading and is fluent in three languages.  She graduated suma cum laude with a First class honours in English and holds a Post Graduate Marketing Diploma awarded by the Chartered Institute of Marketing.

Mark Patron

Mark Patron

Mark Patron is CEO of email and website optimization business, RedEye, working for clients such as Skype, Office Depot and Marks & Spencer. Mark has worked in direct and digital marketing for 25 years. He was MD of Claritas, which over 14 years he built from zero to over £30m revenues. Mark led the sale of Claritas to VNU, now Nielsen, for £49m in 1994. He was Chairman of Abacus Europe, the data division of DoubleClick and a non-exec director of Transactis. Previously he was a board member of the Institute of Digital and Direct Marketing and vice-chairman of the DMA Data Council. Mark was voted one of the UK's 15 most influential direct marketers by readers of Precision Marketing magazine.

Toby Goldblatt

Toby Goldblatt

Toby is Director of Digital for CACI Marketing Services. Toby Goldblatt is a specialist in the transformation of businesses through the use of digital solutions. Over the past 15 years Toby has assisted some of the biggest brands, including Barclays, Maserati, Mercedes, IBM, Delta Airlines, BA, Christian Aid, Sobeys, RBS, More Than and others drive multiple millions of pounds of value via digital activities, be that eCommerce, digital marketing or internal transformation.

Ollie Bath

Ollie Bath

Ollie Bath started his career as a digital planner/buyer at i-level. He then progressed to a media auditing consultancy working for Coca Cola, Becks and GM, before joining IgnitionOne. 

In his Client Solutions role, Ollie uses his extensive understanding of the fragmented technology landscape to develop tailored solutions for top advertisers and agencies across Europe.

Michael Schirrmacher

Michael Schirrmacher

Michael is the Regional Director for eCommerce clients at Webtrends.  In his role he works with some of the biggest retail organisations in the UK, such as ASOS, AllSaints, Burberry, Play.com and many more.  Michael helps these organizations to ensure they are taking actionable decisions based on their online data in whatever format that may take.

Michael has an analytical background with a commercial focus. Working as an analyst and CRM consultant before moving into the ecommerce space. He is focused on optimising the customer experience and overall journey, using insight and analytics to drive ROI.

Jonathan Waddingham

Jonathan Waddingham

Jonathan is the social & labs product manager at JustGiving, specialising in social media integration, digital strategy and online fundraising. He’s passionate about how the social web has revolutionised the way people interact with each other and how charities can use the internet to create enormous value for them and their supporters. Having worked at JustGiving for over 6 years, he leads their strategy on making the site more social, including managing products like the UK’s first app that enables people to sponsor friends or donate to charities on Facebook. You can follow him at @jon_bedford

Matthew Tod

Matthew Tod

Matthew Tod is a Partner within the Consulting division of PwC, leading the company’s Digital Analytics and Optimisation team.

Prior to joining PwC, Matthew was CEO of Logan Tod & Co, the UK’s leading online performance and optimisation consultancy. PwC acquired Logan Tod & Co in March 2012 to spearhead its digital analytics growth and enhance its strategy and consumer offering. Matthew has worked with many clients including ASDA, Argos, Debenhams, Sony, BSkyB, Vodfone, Sainsburys, Google, Shop Direct and Nestle.

Before launching Logan Tod & Co in 2002, Matthew was Chief Executive at digital marketing agency Publicis NetWorks, London, a subsidiary of Publicis Groupe.

Matthew holds a B.Sc. (Hons) in Biotechnology from Kings College London University and an MBA from Warwick University. Matthew regularly speaks at industry events including Econsultancy’s JUMP, Retail Business and Technology Expo, ECMOD 360, and for the IDM.

http://uk.linkedin.com/in/matthewtod

@LoganTod
@PwC_UK

Dara Fitzgerald

Dara Fitzgerald

As Head of Insight at Fresh Egg, Dara is responsible for helping businesses understand, measure and improve performance across multiple digital marketing channels. After studying electronics at the Dublin Institute of Technology, he began his career as a service engineer at AGB Scientific (now owned by VWR International), before moving to Intel as a quality assurance analyst. He moved to the UK in 2005, working for Oliver & Graimes, a Brighton-based integrated creative agency, before joining digital marketing agency Fresh Egg in 2010. Dara manages Fresh Egg’s team of web analytics and conversion specialists and represents the agency in the UK and overseas as part of the Google Analytics Certified Partner programme. He has been an advanced user of Google Analytics since 2007. 

Michael Plimsoll

Michael Plimsoll

Michael is a seasoned innovative marketer focused on driving efficiencies and improved return on investment through the better use of data and analytics. He currently works for Adobe Systems Europe.

Prior to this, he worked at BSkyB where he was responsible for leading and implementing the strategy for optimising the online media channels through in-depth attribution modelling and better insight. He was also responsible for improving BSkyB’s Audience Management capabilities, allowing the business to buy, target and re-target advertising in more efficient ways through the better use of its own data. Michael also oversaw the on-site Test & Learn program, delivering improved conversion rates through not only A/B and Multivariate Testing, but also on-site behavioural targeting.

Michael has also held various client service roles within the creative agencies of Ogilvy and Wunderman Interactive, working on such account as American Express, Microsoft, IBM and BT. Within these roles he oversaw the delivery of successful BTL marketing campaigns for both B2C and B2B.

Guido Fambach

Guido Fambach

Guido Fambach is Vice President Professional Services of comScore since 2010. Prior to that Guido was Vice President of Training and Consultancy at Nedstat since December 2006. He served as the Managing Partner of The Mediator Group, an innovative e-learning company from  2003 to 2006. Prior to that, from August 1997 to December 2002, he was owner of the training company SMG, and served as its Chief Executive Officer. Guido obtained his bachelor degree in European Communication at the school for Higher European Studies of The Hague.

Chris Allison

Chris Allison

Chris is the Online Sales Manager at Air New Zealand managing all E-commerce activity across their 4 consumer websites in the UK and Continental Europe. Together with his team, Chris is responsible for all customer acquisition and conversion activity across the consumer sites as well as managing Air New Zealand’s retail marketing budget. Chris’s core strategic objectives are to grow overall share of online revenue in the UK and EU region as well as ensuring that retail marketing budgets are being spent in the right place and the right time to ensure maximum ROI and campaign efficiency. Chris has been with leading the Online team for the past 18 months but has been with Air New Zealand for 6 years where he was predominantly in Corporate Sales roles.

Fabrizio Esposito

Fabrizio Esposito

As member of the Global Innovation Team, Fabrizio is responsible for analyzing and managing emerging technologies in order to ensure proceedings in market research methodologies within GfK.

Fabrizio studied psychology and social sciences at the University of Zurich, followed by three years of mathematics after graduating. During his studies he worked at IBM and tutored students in advanced methodologies and statistical analysis at the University of Zurich.

After his studies he joined GfK Switzerland where he worked as a consultant for the newly build team methods and innovation. In 2011 he was accepted to the GfK Talent Management Program, where he had the chance to work on projects like neuroscientific applications in market research and be visiting lecturer at various Universities in Switzerland.

Jamie Brighton

Jamie Brighton

Jamie has worked in digital marketing for 12 years, and has experience both agency and client-side. He has been with for Adobe for 6 years getting passionate about digital marketing optimisation with clients – helping them to get return on investment from behavioural targeting and cross-channel analytics programmes. He has recently returned to EMEA where he is covering digital optimisation for Adobe in South East Asia.

Jonathan Cook

Jonathan Cook

Jonathan has led Valtech’s new media team for the last 7 years and has specialised in helping blue chip companies to harness the power of new technologies to deliver better and more profitable content and products to their customers.  Jonathan is the author of the White Paper Simplifying Facebook Commerce, which was recently featured in The Guardian. He also gave a speech at the last eCommerce Expo which was completely packed. Prior to Valtech Jonathan has worked for LogicaCMG, BT and ICL and holds an MA in Strategic Marketing Management.

Craig Le Grice

Craig Le Grice

Craig is a global strategist with digital technology, marketing platforms and online products and services at his core. Craig works in a consultative way to increase business value, connect technology capabilities with business plans and put the consumer at the heart.

With 10 years' experience, postgraduate accreditation and several accolades (including Young Entrepreneur of the Year 2011), Craig has worked with global brands, agencies and consultancies, all round the world.

As a result of years of traveling, working in varying environments and with a vast demographic spread, he has multi-geographic, multi-market consumer insight experience of the following markets: Western Europe; Scandinavia; North America; South America; Middle East; and South East Asia. 

Guy Hanson

Guy Hanson

Guy is a passionate advocate for the intelligent use of customer data to drive responsive email programmes. With a knowledge base that now spans over 10 years, Guy has become one of the UK’s leading e-marketing experts and thought leaders. Currently working for Return Path’s professional services team, he provides email response consulting solutions to a broad range of international clients. Outside of work, Guy is an established member of the DMA’s email marketing council, with a primary focus on legal, data & best practice issues.

Adrian Hado

Adrian Hado

Adrian is currently Head of Insight and Analytics at Avios, where he is responsible for delivering rewarding customer experiences across their various brands to deliver value to the airlines and their financial services, retail and travel and leisure partners.

Adrian is a high energy and accomplished marketing and CRM consultant, used to driving complex projects forward and producing positive change; thinking critically to solve business problems in order to implement creative and sustainable solutions.

With vast experience, Adrian has previously held various strategic marketing and communications roles in organisations such as Tesco, dunnhumby, and Aurora Fashions.

Neil McCarthy

Neil McCarthy

Neil joined I Spy Marketing earlier this year, which was acquired by iProspect on 1st August 2012. As the Commercial Director for iProspect, Neil is responsible for developing an in-depth understanding of the clients’ digital marketing objectives and nurturing successful long term relationships which create innovative effective campaigns.

Prior to iProspect, Neil held senior management positions at leading agencies, Latitude and Tamar where he worked on the creation of digital strategies for Lloyds TSB, Aviva and Tesco amongst others. Most recently Neil was Commercial Director B2B at global comparison shopping site Shopzilla Inc., Europe.

His background has given him detailed knowledge of the finance, retail and B2B industries and with over ten years’ experience in digital marketing and in particular search, he is regularly called on to speak at industry forums to offer entertaining practical insights into the developments that are shaping the digital landscape. 

Neil Mason

Neil Mason

Neil joined iJento in September 2012, to lead its customer engagement and services team. He is responsible for providing clients with the best technology performance and customer insights from iJento's digital and multichannel customer intelligence solutions.

In the world of marketing analytics, Neil has always been at the forefront of his field. Over the past 25 years Neil has accumulated a wealth of experience and expertise working across a variety of marketing analysis and research disciplines. For the last 12 years Neil has worked predominantly in digital channels combining a strong blend of commercial and technical understanding in the application of consumer insight to help major brands improve performance both as a marketer and as a consultant. During this time he also served as a Director of the Web Analytics Association for two years.

Neil's expertise ranges from advanced analytical techniques such as segmentation, predictive analytics and modelling through to quantitative and qualitative customer research.

Grant Sidwell

Grant Sidwell

As Mobile Director, Grant is responsible for overseeing all mobile activity executed for Experian CheetahMail clients. Grant works with clients in identifying and solving the unique challenges posed by mobile devices as well as helping guide robust mobile strategies across email, SMS, and other mobile marketing channels.  

Prior to joining Experian Marketing Services, Grant earned his mobile stripes looking after UK business development for YOC AG, Europe's leading mobile technology and media company that lists Coca-Cola, News International and Deutsche Bank as its clients.  

In the past Grant has also held positions at New York based Glam Media, as well as NASDAQ listed ValueClick- where he started as a graduate placement.  

Before leaving his native South Africa, Grant achieved a first class degree in Marketing and Business Management from Bond University (Gold Coast, Australia), but lists; ‘working in his uncles' mobile phone retail shop every weekend’ as his single biggest career influence.  

Andrew Hood

Andrew Hood

Andrew Hood is founder and managing director of Lynchpin, an online measurement and analytics consultancy with clients including IPC Media, Cadbury, Schuh, Canon, Experian, Turner Broadcasting, HSBC, Reed Business Information and Lloyds Banking.

Andrew's career began in 1999 at All-Hotels.com, where he developed the systems that led to All-Hotels becoming one of the biggest e-commerce sites in Scotland, selling for £1.425m in 2002 to Online Travel Corporation, now owned by Lastminute.com.

He then joined search company Ambergreen, where he developed one of the first online return on investment tracking systems, for the emerging online marketing sector. In 2005 he launched Lynchpin as an independent web analytics business. 

Sandra McDill

Sandra McDill

Sandra McDill is the European Account Services Director at TagMan, the global leader in tag management. Working with clients such as TUI, Debenhams and 02; Sandra is responsible for the European account clients that use TagMan for services including tag management, real time attribution and eprivacy. Prior to joining TagMan, Sandra was Client Services Director North West at TradeDoubler, and has worked across a range of digital disciplines including affiliate, search, display, social, mobile and technology. Named one of Media Weeks 30 under 30 to watch, Sandra has won numerous industry awards for clients and regularly speaks at industry events as well as lecture for the Digital Marketing Institute.

Ramel Levin

Ramel Levin

As VP of Marketing, Ramel is responsible for the ClickTale brand, marketing communication, marketing acquisition and retention. Ramel has over 20 years in the Hi-Tech Development & Marketing industries. Prior to joining ClickTale, he was the Marketing Director at Panaya, where he led the company’s entrance into new markets as well as grow existing markets. Earlier in his career, Ramel was Marketing Director at ARX for over 6 years and was also the founder of WorldMate, where he led a mobile bootstrap from inception to a multi-million dollar revenue company. Ramel holds an MBA from Hebrew University and a B.A. in Psychology & Computer Science from Bar-Ilan University, both in Israel.

Ben Harknett

Ben Harknett

An experienced sales and business development manager, Ben joined Wildfire’s Palo Alto office in March 2010 and was appointed Director of EU Sales & Client Services in July of that year. In October 2010, Ben moved to London to head sales and service in Europe. Since starting the London office, Ben has worked with key clients including Virgin, McCann Worldwide and Pepsi.

Prior to joining Wildfire, Ben was Sales Manager at media monitoring group Meltwater, where he completed 2009 as one of the company’s top ten performers globally. Ben has also worked as an analyst for Element Markets and British Gas Group.

Ben has a Bachelor of Arts degree in Economics and Managerial Studies from Rice University.

Jon Stanesby

Jon Stanesby

Jon Stanesby has more than 10 years’ experience working in digital marketing in the UK and Europe. Jon has led the Strategic Services team at Responsys for the last three years, and he and his team provide innovative marketing advice to some of the biggest brands in Europe, including B&Q, John Lewis, Lufthansa, Mothercare and New Look. They enable these brands to leverage the Responsys Interact Suite to deliver award-winning multichannel marketing.

Jon also writes a guest blog for Econsultancy, where he offers insight into a number of topics in the digital marketing space. Jon endeavours to honour the scientific method in his marketing work due to a keen interest in sciences (physics and psychology to name a couple) and technology — often referencing these in his written and presented material.

Catherine Toole

Catherine Toole

Catherine Toole is the founder and ceo of the British digital copywriting agency Sticky Content. A former press journalist, she has spent the past 15 years specializing in web, email, mobile and social media content projects for a wide range of clients, agencies and government departments.
 
In 2012, Sticky Content is providing content strategy, web writing training, auditing and copywriting services to clients such as Belron (Autoglass), Sage, Post Office®, Sony Europe, Lloyds TSB, John Lewis Partnership and Virgin Atlantic.

Peter Goodman

Peter Goodman

Peter Goodman is a successful entrepreneur with extensive experience building and scaling successful companies in the digital media space. He comes to Salesforce.com through the August 2012 acquisition of Buddy Media. Prior to Buddy Media, Peter served as Founder and CEO of Facebook ads API partner Brighter Option, which was acquired by Buddy Media in February 2012. 

In September 2010, Peter launched Brighter Option’s SAM: Social Ad Manager, an intuitive piece of software providing businesses of all sizes with the controls and analytics to launch, monitor and optimize highly targeted Facebook advertising. 

Prior to Brighter Option, Peter founded several successful businesses including Socially Bright; a social media advertising company that helps agencies maximize their advertising in the social space, and PJG Media Ltd, which serves as an inventory broker for companies selling European facing inventory.  

Facebook: https://www.facebook.com/peter.goodman.92317

Twitter: https://twitter.com/PJGoodmanJnr

LinkedIn: http://bddy.me/Nkubf1 

Graham Benson

Graham Benson

Graham Benson has an impressive track-record of devising and delivering IT-enabled business transformation, most recently in high growth Commerce organisations.  He has been described by one industry observer as an “internet veteran” .  This year marks 25 years of working in the Technology sector,  both as an end-user & supplier including Director-level roles at Thomas Cook, Avis and Regus.  He has 10 years eCommerce CIO experience with Screwfix.com, eBuyer.com, Play.com and now MandMDirect.com.  A regular industry commentator, speaker and writer, Graham is passionate about the digital world and the opportunity to drive real social/economic value from new technologies. 

Nick Evans

Nick Evans

Nick has been in the email and interactive marketing space for 6 years, starting on the client side and subsequently working in various client services roles for Epsilon and e-Dialog before joining ExactTarget as an Account Director in July 2011. He has worked with a number of high profile brands across various industry sectors including Tesco, Argos, Sony Computer Entertainment Europe, Bauer Media and Admiral Insurance, advising them on how best to drive audience engagement and bottom line results through their interactive marketing programs. 

Rebecca Quinn

Rebecca Quinn

Rebecca has nearly 10 years of experience in online media, marketing and technology, across North America and Europe. She joined the Wildfire team in July 2011 as Director of European Strategy and Operations. While in London, Rebecca has worked with Accel Partners, a leading venture capital firm and has consulted for a variety of UK-based start-ups.  Prior to her move to Europe, she was the Director of Website Optimization for Comcast Interactive Media, and was the first Strategic Account Manager for ClickEquations, a search marketing software company.  Rebecca holds an MBA from London Business School and a BA from Bucknell University.

Adit Abhyankar

Adit Abhyankar

Adit Abhyankar is the Executive Director of Visual IQ, the world’s leading cross channel marketing intelligence software provider.  Adit is currently based in London, leads Visual IQ's global expansion into the EMEA and APAC regions, and is a recognized expert in the field of cross channel attribution and marketing optimization.  He brings more than 18 years of product development and sales experience in a variety of software and technology companies with a specific focus on digital marketing and advertising.  Prior to Visual IQ, Adit was on the board of SolutionSet, a digital agency that combines best of breed brand development with deep technology expertise.  He graduated Summa Cum Laude with an M.S. and B.S. in Electrical Engineering and Economics from Tulane University.

Ben Chamlet

Ben Chamlet

Ben has over ten year’s experience in the implementation of business systems and technology throughout EMEA and APAC.  He has recently joined the Product Consulting team having spent the previous two years as a Silverpop Sales Engineer.

Ben has extensive implementation experience of business critical applications and a deep knowledge of the Engage product suite.  This ensures focus on setting customers on the path for success providing consulting on all topics from data integrations through to ensuring the adoption of key feature usage.

Ben has worked with some of the largest brands covering all sectors in EMEA including GFI Software, British Museum, Haymarket, Dyson and LogMeIn.

Will Cook

Will Cook

Will is an expert in driving online conversions and before joining Autonomy, an HP company, he held senior roles within organisations including Amazon. He will be drawing from all of his experience to offer tried-and-tested advice on how to use online behavioural data to drive online relevance, engagement and ultimately sales. 

Geoff Wright

Geoff Wright

Geoff Wright has over 20 years of technology of European sales and sales leadership experience, the last of which was within the online and e-commerce environments. He focuses on leading sales teams who sell value-based technology solutions. Geoff has worked for industry leaders such as IBM, AT&T, Mercury, Venda and Siebel, plus early stage and quickly growing small businesses such as edocs, Agillic and eCommera

Ralph Wirth

Ralph Wirth

Ralph has worked for GfK Marketing Sciences in Nuremberg since 2005 and has been Deputy Head of the department since 2010. He is a respected methodological consultant of international clients across different sectors and a renowned expert in the field of preference measurement. His willingness to share his knowledge and his joy of teaching make him a popular tutor within the GfK network and a requested guest lecturer for academic institutions.

In addition to his role in Marketing Sciences, Ralph has also worked as Associate Director in GfK’s new Global Innovation & Digital team since January 2012. Among other things, he is responsible for strategic innovation management in the field of Social Media Analysis.

Ralph is a regular speaker at conferences, and his research achievements have been recognized both by practitioners and in academia. He was voted “Up-and-Coming Researcher of the Year 2010” by two European market research companies for his PHD thesis on Best-Worst Choice-Based Conjoint Analysis. Ralph has spoken at four IMSM conferences, hosted by GfK, at two International Sawtooth Software Conferences (2012 and 2011), at the Advanced Research Techniques Forum in 2011 and at the Annual Meeting of the German Statistical Society 2011. The paper he presented at the 2011 Sawtooth Software conference was voted “most valuable paper” by the conference attendees and discussed by international top academic Jordan Louviere. 

Fabrizio Esposito

Fabrizio Esposito

As member of the Global Innovation Team, Fabrizio is responsible for analyzing and managing emerging technologies in order to ensure proceedings in market research methodologies within GfK.

Fabrizio studied psychology and social sciences at the University of Zurich, followed by three years of mathematics after graduating. During his studies he worked at IBM and tutored students in advanced methodologies and statistical analysis at the University of Zurich.

After his studies he joined GfK Switzerland where he worked as a consultant for the newly build team methods and innovation. In 2011 he was accepted to the GfK Talent Management Program, where he had the chance to work on projects like neuroscientific applications in market research and be visiting lecturer at various Universities in Switzerland.

Vicky Garfitt

Vicky Garfitt

Vicky is leading the charge for digital marketing at B&Q, helping the business capitalise on the enormous potential available through digital channels.

Prior to joining B&Q this spring, Vicky worked at one of the country’s top digital agencies, Dare, in the capacity of Account Director across Global and UK accounts. Vicky's responsibilities included digital roadmaps, strategies and creative execution for large consumer campaigns.

Before joining Dare, Vicky held a range of regional positions, including being a Director of a digital start-up offering web design and eCommerce.

Tom Cannon

Tom Cannon

Tom has been working at the intersection of technology, UX and marketing for over 14 years. Early in his career he helped launch some of the UK's earliest and most innovative internet, TV and mobile banking services, including partnerships with Yahoo, Sky and the BBC.

He has held a wide range of global and domestic roles at HSBC, including leading the UK bank's next generation banking programme, Head of Digital at HSBC Canada and Global Digital Lead, where he was focused on web, mobile and social strategy for the HSBC Group.

He left the bank in 2011 to join Thunderhead.com, a leader in cloud based customer experience management, where, as VP of Product for their Customer Engagement Platform, ONE, he is able to fully indulge his healthy obsession with using data to improve customer experience and build relationships through digital touchpoints.

He lives in Dorset with his wife, 2 kids and 2 cats and is based at Thunderhead.com’s Soho customer experience centre.

Ben Chamlet

Ben Chamlet

Ben has over ten year’s experience in the implementation of business systems and technology throughout EMEA and APAC.  He has recently joined the Product Consulting team having spent the previous two years as a Silverpop Sales Engineer.

Ben has extensive implementation experience of business critical applications and a deep knowledge of the Engage product suite.  This ensures focus on setting customers on the path for success providing consulting on all topics from data integrations through to ensuring the adoption of key feature usage.

Ben has worked with some of the largest brands covering all sectors in EMEA including GFI Software, British Museum, Haymarket, Dyson and LogMeIn.

Jochen Moll

Jochen Moll

In his role as Member and Spokesman of the Board of Management he is responsible for sales, marketing and consulting. Jochen Moll brings a wealth of experience from previous executive positions in the IT-industry, among which he served as Vice President (VP) for the Business Partner Organization Central Region and for the Software Group Central Region Europe (DACH) at IBM. At EMC, Jochen Moll headed the entire German business unit and as Vice President for Strategic Alliances he was in charge of the system integrator business in EMEA. He then became CEO of BizSphere AG, an international start-up company that specializes in software solutions for customer relationship management.

Jon Myers

Jon Myers

Jon Myers is Commercial Director – EMEA for digital ad management platform Marin Software. Jon Is responsible for delivery of the Marin Software platform to EMEA agencies and advertisers including iProspect, LBI, Neo@Ogilvy, Betfair, Littlewoods and Hotels.com. This gives him a unique insight into online advertising trends within both agencies and brands. Prior to joining Marin Software Jon was leading Yahoo’s search and display account management teams, overseeing the delivery of the Search Alliance with Microsoft across the UK and European markets. Myers joined Yahoo after 12 years on the search and digital marketing agency side as a Director at both MediaVest Manchester and Latitude. Jon is recognised for his experience and thought leadership within the European online advertising industry as a regular speaker and moderator at conferences worldwide. He also sits on the Global Search Engine Strategies (SES) Advisory Board and regularly contributes his opinions to trade press as well as industry bodies such as SEMPO, IPA and the IAB.

Martin Sheerin

Martin Sheerin

Martin is Head of Online Product Development at Phones4u. He has an analytical background with a commercial focus. Martin Worked as an analyst and CRM consultant before moving into the Ecommerce space.

He is focused on optimising the customer experience and overall journey, using insight and analytics to drive ROI.

Will Cook

Will Cook

Will is an expert in driving online conversions and before joining Autonomy, an HP company, he held senior roles within organisations including Amazon. He will be drawing from all of his experience to offer tried-and-tested advice on how to use online behavioural data to drive online relevance, engagement and ultimately sales.

Nick Evans

Nick Evans

Nick has been in the email and interactive marketing space for 6 years, starting on the client side and subsequently working in various client services roles for Epsilon and e-Dialog before joining ExactTarget as an Account Director in July 2011. He has worked with a number of high profile brands across various industry sectors including Tesco, Argos, Sony Computer Entertainment Europe, Bauer Media and Admiral Insurance, advising them on how best to drive audience engagement and bottom line results through their interactive marketing programs.

Sean Doherty

Sean Doherty

Sean has been with Betfred.com for over two years.  As the Director of Operations for Betfred.com he is responsible for a range of groups at Betfred.com including UI, design, front-end development, copy and content, social gaming, R&D, mobile development, and customer services.   Sean's teams are responsible for the ongoing operations and evolution of the company's web and mobile properties.

Prior to Betfred.com, Sean held several senior level director roles for agencies in the UK and the US, developing and managing digital strategies for start-ups and multi-billion dollar clients across a range of industries, including video gaming, automotive, telecom, FMCG, insurance, entertainment and travel and leisure.

Richard Bassett

Richard Bassett

Richard is Sales Manager, General Markets, at LivePerson and is responsible for managing the company’s mid-market sales team in EMEA. Richard has been at LivePerson for over two years and has extensive experience of working with leading brands - like Ted Baker, Isabella Oliver, Parcel2Go and Thomas Pink - to improve online conversions and customer service using intelligent, online engagement. Prior to LivePerson, Richard worked at Microsoft, where he worked closely with partners to increase revenues, and Trend Micro, where he was an Executive Account Manager. Richard has a BA Honours in Business Management with Business Communications from the University of Winchester.

John Ginn

John Ginn

John Ginn runs CACI’s Consulting Division. He is widely viewed as an industry thought leader and innovator around Customer Management, with particular reference around Real-Time-Decisioning, Simulation & Conversational Marketing.

John began his career working client side where he played a major role designing and implementing the CRM strategy for a UK bank which now, over 15 years later, still has the best customer experience record of any bank in the UK by a very long way.

Following this, John became a specialist CRM consultant improving the customer experience across many industry sectors covering companies such as Vodafone, O2 mobile, MBNA Europe, Virgin Media, Sky, RAC and Ford. He continues to drive his passion through leading CACI’s consulting division to deliver world class CRM consultancy.

Annette Leeke

Annette Leeke

Annette is a digital specialist with 14 years experience. She established the web analytics team within LV= in 2007 following several years in web development, programming and business analytics.

Currently, her team are specialists in digital insight, web analytics and digital optimisation. Their objective is to deliver digital insight to increase profit and user experience. They work collaboratively with LV=’s user experience team, digital marketing teams and web developers to pioneer strategic optimisation plans across the business - for both Life Insurance and General Insurance areas.

The primary digital analytics tool used by Annette and her team is iJento’s multichannel customer intelligence platform. She is a pioneer for customer centric insight and optimisation that relates directly to strategic business objectives. Most recently looking at advanced multichannel analytics having developed attribution models and customer profiling to improve performance.

Neil Morgan

Neil Morgan

Neil Morgan leads Digital marketing for Europe, Middle East and Africa at Adobe Corporation.  A career marketer in enterprise software, he has spent over 20 years across all marketing disciplines including product management, product marketing, channel marketing, public relations, analyst relations, and strategic marketing management.  He has extensive international experience, having held UK, European, US domestic and worldwide roles.

For the past ten years Neil has been involved in working with customers on customer facing systems from CRM to digital marketing.  Prior to Adobe, Morgan created the European marketing team at Omniture, subsequently acquired by Adobe, and previously led the marketing team at Siebel Systems, responsible for marketing to all sectors across Europe, Middle East and Africa. Before Siebel, Morgan was Vice President of Worldwide Marketing for Chordiant Software and held global marketing roles at Oracle Corporation including a period at Oracle’s San Mateo, CA headquarters.

A frequent speaker at industry conferences, Morgan holds a bachelor’s degree in business administration, a diploma in marketing, and is a member of the U.K. Chartered Institute of Marketing and the Institute of Direct Marketing. 

Who is coming?

  • Marketing Director, 118118
  • eBusiness Manager, 3M
  • Online Marketing Manager, AA
  • Brand Communications Manager, AAT
  • User Experience Manager, AAT
  • Head of Marketing, Accessories Direct
  • Account Manager, Acknowledgement 
  • Senior Account Manager, Acknowledgement 
  • Managing Director, Acknowledgement 
  • IT Director, Acromas
  • Account Director, Acxiom
  • Head of Online, Adecco Group UK & Ireland
  • New Business Director, Adjust Your Set
  • Marketing Director, Admiral Insurance Group
  • Account Executive, Adobe
  • Technical Director, Adqura Ltd
  • Digital Marketing Executive, Age UK
  • Head of E-commerce, Agent Provocateur
  • Global Communications and E-commerce Director, Agent Provocateur
  • Online Marketin Executive, Air New Zealand
  • Sales & Market Development Manager - UK, Air New Zealand
  • Global Head of Digital Marketing, Akzonobel
  • Global Head of Digital Projects, AkzoNobel Decorative Paints
  • Global Consumer Marketing Director - Dulux, AkzoNobel Decorative Paints
  • Global Trade Marketing Director, AkzoNobel Decorative Paints
  • Global Online Marketing Manager, Alibaba.com
  • Director of International Business Development and Marketing, Alibaba.com
  • Digital Manager, Alpari
  • Head of Digital, Alpari
  • Digital Media Campaign Manager, Amaze
  • Digital Media Strategist, Amaze
  • Head of Marketing EMEA & APAC, American Airlines
  • Senior Digital Marketing Manager , American Express
  • E-commerce Manager, Andrew Martin International
  • E-commerce Director, Ann Summers
  • Digital Marketing Manager, Anthony Nolan
  • Marketing Manager, Anthony Nolan
  • Associate Director - Digital, Anya Hindmarch
  • Executive Director - Digital, Anya Hindmarch
  • Head of Website and Communications, AQA
  • Head of E-commerce Topman, Arcadia
  • Group Head of E-commerce, Arcadia
  • Head of E-commerce - Burton, Arcadia Group
  • Business Information Manager, Arco Ltd
  • Divisional Director - Marketing, Arco Ltd
  • Business Director, Arena Media
  • Account Director, Arena Media
  • Digital Marketing Controller, Argos
  • Group Account Director, ARM
  • Global Womenswear Marketing Manager, ASOS
  • Head of E-commerce, Astley Clarke
  • Managing Director UK & Ireland, AT Internet
  • CRM Communications Manager, Audi UK
  • Online Marketing Manager, Audible Ltd
  • Head of Marketing, Austin Reed
  • E-commerce Marketing Manager, Austin Reed Group
  • Senior eBusiness Manager, Autoglass
  • Director, Avery Brand&Print, Avery Dennison
  • European Interactive Marketing Manager, Avery Dennison
  • Head of Insight, Avios
  • Web Analytics Manager, Aviva
  • Senior Manager - Digital Strategy Implementation, Aviva
  • Senior Brand & Strategy Manager, Aviva
  • Head of Acquisition Marketing, Aviva
  • Digital Strategy Manager, Aviva
  • Senior Digital Marketing Manager, Aviva
  • Senior Manager, AXA
  • eBusiness Executive, AXA PPP healthcare
  • eBusiness Assistant, AXA PPP healthcare
  • Digital Development Manager, AXA Wealth
  • Managing Director, Axon Publishing
  • Customer Data Manager, B&Q
  • Multichannel Manager, B&Q
  • Digital Marketing Manager, B&Q
  • Digital Marketing Analyst, B&Q
  • Digital Marketing Manager, B&Q
  • Head of Multi Channel Development and Strategy, B&Q
  • Digital Marketing Manager, B&Q
  • Head of E-commerce, BAA Airports 
  • Marketing Manager, Banks Sadler
  • Direct Marketing Manager, Barbican Centre
  • Digital Marketing Manager, Barbican Centre
  • Head of Web Analytics, Barclays
  • Head of Personalisation and Optimisation, Barclays Bank 
  • Head of Digital Strategy, Barnardo's
  • Director of Business Development, Barracuda Digital
  • Head Of Multi-Channel E-commerce, Bathrooms Direct
  • VP of Commercial Sales, Bazaarvoice
  • Market Development Manager, Bazaarvoice
  • Client Success Director, Bazaarvoice
  • Director, BeautyBay.com 
  • eBusiness Conversion Manager, Belron
  • Group eBusiness Manager, Belron (Autoglass)
  • Group Digital Marketing Manager, Belron International
  • eBusiness Conversion Consultant, Belron International
  • Head of Group IT, Belron International
  • Digital Acquisition Manager, Best Western GB
  • Head Of E-commerce, Best Western Hotels
  • Head of Marketing, Best Western Hotels
  • E-commerce Manager, Betterware
  • Head of E-commerce, Big Group
  • Paid Search Marketing Manager, BiGDUG
  • Project Manager, BiGDUG 
  • Head of Social Media EMEA, Blackrock
  • Marketing Director, blinkbox
  • Senior Customer Acquisition Manager, blinkbox 
  • Sales Development, BloomReach
  • Online Marketing, Boden
  • E-commerce manager - beauty, Boots
  • Social Marketing & Digital Retail Manager, Boots 
  • Senior Planning Manager, Boots 
  • Senior Digital Marketing Manager , Boots.com
  • Head of Online, Bounty UK
  • Digital Acquisition Manager, Bounty UK 
  • E-commerce Executive, Boxfresh
  • Digital Junior Account Manager, BPL
  • Digital Account Director, BPL
  • Sales & Marketing Director, brightsolid
  • Director, Britannia Motor Engineering
  • Retail Commercial Manager, British Airways
  • Planning & Integrity Manager, British Airways
  • Senior Marketing Consultant, British Council
  • Digital Strategy & Analytics Manager, British Gas
  • Head of Strategy and Change, Insight, British Gas
  • Web Analytics Manager, British Gas
  • Commercial Digital Sales Manager, British Gas
  • European Digital Marketing Co-ordinator, Brother International Europe
  • European Digital Marketing Officer, Brother International Europe
  • Head of Direct and Digital Marketing, BSI
  • Head of E-commerce Marketing, BSkyB
  • Online Marketing Controller - Strategy & Planning, BSkyB
  • Senior Marketing Manager, BSkyB
  • Head of Digital Marketing, BSkyB
  • E-commerce Conversion Manager, BSkyB
  • Managing Director Europe, Buddy Media
  • Head of New Channels and Insights, Bupa
  • Head of E-commerce Sales & Service - Bupa Health & Wellbeing, Bupa
  • Group Social & Digital Innovation Manager , Bupa
  • Head of Digital Production and Transformation, Bupa
  • Digital Analytics Manager, Bupa
  • Senrio eBusiness Analyst, Bupa International
  • Digital Marketing Manager, Burton - Arcadia
  • EU E-commerce Manager, C&J Clark International
  • Site Trading Manager, C&J Clarks International
  • Head of Retail Operations, C&J Clarks International
  • Director of Digital & Social, CACI
  • Marketing and Resources Manager, Cambridge
  • Social Media Co-ordinator, Cambridge Assessment
  • Marketing Communications Manager, Cambridge Assessment
  • Marketing Executive, Cambridge Online Systems Limited
  • European E-commerce Manager, Canon Europe
  • Advertising Manager, Canon Europe
  • European Web Analytics Specialist, Canon Europe
  • Online Experience Professional, Canon Europe
  • Content Manager, Canvas Holiday
  • Brand & Advertising Manager, Canvas Holidays
  • Buyer, Carphone Warehouse
  • Head of Online Marketing, Carphone Warehouse
  • Product Manager, Causata
  • Head of Marketing, CBI
  • Web Analytics Manager, Centrica
  • Digital Campaigns Manager, Centrica
  • Head of Marketing, Charities Aid Foundation
  • Site Development Manager, Charles Tyrwhitt
  • Head of Digital Marketing, Chartis Europe
  • Global Head of Search Marketing, Cheapflights Media
  • Head of Business Intelligence, Cheapflights Media
  • Digital Project Manager, CITB - ConstructionSkills
  • Digital Strategy Manager, CITB - ConstructionSkills
  • Head of Digital and Brand, Citi
  • Digital Acquisition Manager, Citibank
  • Acquisition Marketing Manager, Citibank
  • Marketing Manager, Citibank
  • Head of Digital & Marketing Communications, City & Guilds
  • Managing Director, CoastAMS 
  • Senior CRM Executive, Cocosa Lifestyle
  • Director, Coetzee & Associates
  • Digital Marketing Manager, Colt Technology Services Group
  • On-line Marketing Manager, Comet
  • Digital Marketing Manager, Confused.com
  • Head of Advertising , Confused.com
  • Web Producer, Confused.com
  • Digital and Strategy Director, Conrad Advertising 
  • VP Sales, Conversocial
  • E-commerce Manager, Coopers Of Stortford
  • SEO Manager, Countrywide
  • Online Marketing Director, Countrywide
  • Chief Marketing Officer, Countrywide
  • Online Advertising Manager, Countrywide
  • Sales Director, Credenhill 
  • E-commerce Manager - Business Development, Credenhill 
  • Online Marketing Manager, Crew Clothing Co.
  • Director E-Business & Custom Development, Crimsonwing
  • Global eMarketing Manager, Cushman & Wakefield
  • E-Business Consultant, Dan Barker 
  • New Member Acquisition Manager, David Lloyd Leisure
  • Member Communications Manager, David Lloyd Leisure
  • European Marketing Manager, David Lloyd Leisure
  • Marketing Manager, Daylong
  • Global Head of Digital, De Beers
  • International E-commerce Marketing Manager, Debenhams
  • Online Marketing Manager, Debenhams
  • International E-commerce Senior Manager, Debenhams
  • Head of Online EMEA, Deckers Ltd
  • Online Marketing Manager EMEA, Deckers Outdoor EMEA
  • Director of E-commerce - Consumer & Small Business, Dell Inc (EMEA)
  • E-commerce Director, Directline-Holidays
  • Marketing Manager, Disney
  • Head of Web, Domestic & General
  • Marketing Services Director, Domestic & General
  • Media Manager, Domino's Pizza Group
  • Channel Sales Director, dotDigitalGroup
  • Account Director, dotMailer 
  • Director of Marketing and Communications, dotMailer
  • Sales Director, dotMailer
  • E-commerce Director, Dr Martens
  • Group E-commerce Manager, Dyson
  • Digital Operations Director, Dyson
  • Head of New Product Communication, Dyson
  • E-commerce Managing Director, Dyson
  • Digital & E-commerce Manager, Dyson
  • CRM Manager, Dyson
  • Group CRM Manager, Dyson 
  • Digital Analyst, Dyson 
  • Digital Strategy and Planning Manager, E.ON UK
  • Head of Digital, E.ON UK
  • Leisure Marketing Manager, East Coast
  • Digital Manager, East Coast 
  • International Practice Leader - Digital, Ebiquity
  • Head of Professional Services and Consulting, eCircle
  • Business Development EMEA, eClerx
  • Senior Manager, eClerx 
  • Senior Manager, eClerx 
  • CEO, Econsultancy
  • Research Director, Econsultancy
  • Vice President, Research (US), Econsultancy
  • Executive VP, EMEA & ASIA, Econsultancy
  • Head of Digital, EDF Energy
  • Head of Customer Development in Marketing, EDF Energy
  • Head of Digital, EDF Energy
  • Director of Planning and Development, e-Dialog
  • Marketing Manager, eHarmony
  • Country Manager UK, eHarmony
  • Senior Manager Web & Community (Europe), Electronic Arts
  • Head of Online Marketing and CRM, Elemis 
  • Strategic Marketing Manager, Elexu
  • Director, Emperor
  • Sales Manager, Engaged Web
  • Director of Digital Marketing, E-scape Interactive 
  • Head of Marketing, ESCP Europe Business School
  • Marketing Manager, Esendex
  • Senior Marketing Manager, ESPN EMEA
  • Senior Customer Acquisition Manager, ESPN EMEA 
  • Head of Media, Essence Digital
  • Head of Business Development, Essence Digital
  • E-commerce Manager, esure
  • Director of Marketing, Euromoney
  • Web Analytics Manager, Eurostar
  • Senior E-commerce Manager, Eurostar
  • E-commerce production manager, eurostar
  • Head of Brand and Marketing, Eurostar
  • Social Media Online, Eurostar
  • Senior Ad manager, Eurostar 
  • Head of E-commerce, Evans Cycles
  • Marketing Manager, Evans Cycles
  • Conversion Manager, Evenbase
  • Head of Marketing, Everest
  • Head of Digital Consumer Service, Everything Everywhere 
  • Account Director, ExactTarget
  • Director, Global Marketing, Expedia Affiliate Network, Expedia
  • Snr Manager - Worlwide Database Marketing, Expedia
  • Marketing Manager, Experian
  • Head of Data Analytics, Experian Consumer Services
  • Innovation Director, FabriQate Mobile
  • Head of Marketing, Farrer & Co
  • Online Communications Executive, Farrow & Ball
  • Digital Manager, Farrow & Ball
  • Director of Social Media, Fast Web Media
  • Head of E-commerce, Fat Face
  • Head of Digital Marketing, figleaves.com
  • Head of Acquisition & Optimisation, Financial Times
  • eCRM Manager, Financial Times
  • Senior Web Analyst, Financial Times
  • Web Analyst, Financial TImes
  • Head of Web Analytics, Financial Times
  • Product Marketing Manager, Flexera Software
  • Digital Consultant, Form Digital Consulting, www.forManaging Directorigital.co.uk
  • Head of Insight, Fresh Egg
  • Marketing and Communications Manager, Fresh Egg
  • Managing Director, Fresh Egg
  • Commercial Director, Fresh Egg
  • Social Media Manager, Friends Life
  • User Experience Consultant, Friends Life
  • Website Manager, Fujifilm UK
  • Marketing Manager, Fujifilm UK
  • Director, Ganbatte YO 
  • Head of E-commerce, GANT
  • Customer engagement Manager, GAP
  • Business Development Manager, GAP
  • Digital Marketing Assistant, GAP inc & Banana Republic
  • Senior E-commerce Manager, Gatwick Airport
  • Digital Communications Manager, Gatwick Airport 
  • Brand Communications Manager, Gatwick Airport 
  • Director of Digital, General Healthcare Group/BMI Healthcare
  • Marketing Manager, Lead Generation, Getty Images
  • Director Demand Generation, Getty Images
  • Associate Director, Global Innovation and Digital, GfK Consumer Experiences
  • Digital Science & Innovation Executive, GfK Consumer Experiences
  • Head of Digital Marketing, ghd
  • Head of Member Experience, giffgaff
  • Head of Offline and Direct Marketing, Glasses Direct
  • Digital Marketing Manager, GlaxoSmithKline
  • Project Lead, Global Radio
  • Digital Designer, GO Outdoors 
  • Analyst, GoldMoney
  • Head of Marketing, GoldMoney
  • Director, Golfbreaks.com
  • Email Marketing Manager, Goodprint
  • Product Marketing Manager, Google
  • Product Analytics Lead, Government Digital Service, Cabinet Office
  • Marketing Director, Grant Thornton
  • Head of SEO & PPC, Great British Chefs
  • Digital Marketing Manager, Guardian
  • Outgoing Director of Content Sales and Marketing, Guardian News & Media
  • Business Manager - E-commerce and Multi-Channel, Guardian Newspapers 
  • Digital Media Manager, Guide Dogs
  • Digital Marketing Manager, Halfords
  • Customer Experience Manager, Halfords
  • Head of E-commerce, Hamleys of London
  • Senior Web Analyst, Hargreaves Lansdown
  • Product Development Commercial Manager, Hastings Direct
  • Direct Marketing Manager, Haven Holidays
  • Chief Experience Officer, Hawdale Associates Limited
  • Group Marketing Manager, Haymarket Business Media
  • Head of E-commerce, Heal's
  • E-commerce Operations Manager, Heal's
  • Head of Online, Hearst Magazines
  • Director of CRM, Hearst Magazines 
  • Head of E-commerce, Hewlett-Packard
  • Online Traffic and Reporting Manager, Hibu
  • Senior Marketing Manager, Hiscox Insurance
  • Website Manager, Hobbs
  • Online Marketing Manager, Hobbs
  • Head of Sales and Marketing Performance, Home Learning College
  • Marketing Director, Home Learning Company
  • Director of Business Intelligence and Web Analytics, Hotels.com
  • Director, Global CRM, Hotels.com
  • Director of E-commerce, House of Fraser
  • Email Marketing Manager, House of Fraser
  • Head of Public Website, HSBC
  • Snr Digital Marketing manager, HSBC
  • Digital Experience Manager, HSBC
  • Sourcing Assistant, HSBC
  • Strategic Sourcing Category Manager - Digital Marketing, HSBC 
  • Head of Marketing Communications and Campaign Management, HSBC Private Bank
  • Online Marketing Manager, HSBC Private Bank
  • Global Head of Digital Marketing, HSBC Private Bank 
  • Managing Director, Online Business, HTK
  • CTO, HTK 
  • Digital Marketing Manager, onefinestay.com
  • Head of Online Sales, Hutchison 3G
  • Lead Digital Producer, Hutchison 3G 
  • Online Insights Manager, Hutchson 3G
  • Founder, I Love Tangerine 
  • Commercial Director, I Spy Marketing
  • Operations Manager, I Spy Marketing
  • Head of Digicomms, ICAEW
  • Digital Development Manager, ICAEW
  • Head of Emerging Solutions, IDG Communications
  • SVP, Customer Engagement, iJento
  • VP of Consulting (EMEA), iJento
  • Head of Database Marketing, Immediate Media
  • Subscriptions Director, Immediate Media
  • Digital Marketing Manager, Immediate Media
  • Commercial Director, Immediate Media
  • Head of Product - Branded Initiatives, Immediate Media
  • Director of Enterprise, CRM & Subscriptions, Immediate Media 
  • Head of Digital Operations, Incisive Media
  • Head of Digital Marketing, ING Direct
  • E-commerce Trading Manager, Interflora
  • Assistant Director, Digital and Web, INTO University Partnerships
  • Digital Marketing Manager, Investec 
  • Head of Database Marketing, IPC Media
  • Digital Publisher, IPC Media
  • Head of Social Media, IPC Media
  • Senior Online Marketing Europe, Iron Mountain
  • Marketing Manager, J D Wetherspoon
  • Online Marketing Manager, Jack Wills 
  • Head of E-commerce, Jack Wills 
  • Customer Experience Manager, Jessops
  • Director of Web & E-commerce, Jewson
  • Web Development Manager, John Lewis
  • Web Editor, John Lewis
  • Web Manager, John Lewis Financial Services
  • Web Analytics Manager, John Lewis Financial Services
  • Email Manager, John Lewis Online
  • Email Marketing Manager, John Lewis Partnership (John Lewis Insurance)
  • Head of Online Delivery & Customer Experience, John Lewis 
  • Campaign Analyst, John Lewis 
  • Commercial Marketing Director, Johnson & Johnson 
  • Product Manager Social & Labs., JustGiving
  • Head of Marketing, Kaplan Financial
  • Email Marketing Manager, Kaplan International
  • Director, Keith Pearce Ltd
  • Marketing/ PR Assistant, Kiddicare
  • CMO, Kiddicare/Morrisons
  • eBusiness & Publishing Vice President, Kuoni Travel
  • SEO & Affiliate Specialist, Kuoni Travel Group
  • Direct Marketing Campaign Manager, L&G
  • Head of New Channels, Ladbrokes
  • Head on Online Media, Ladbrokes
  • Head of Sportsbook Acquisition, Ladbrokes
  • E-commerce Manager, Lakeland
  • Marketing Director, Lakeland
  • E-commerce Manager, Lands' End
  • Commercial Manager, Lasenza / Alshaya
  • Group Affiliate and Meta Manager, lastminute.com
  • Business Analysis Manager, Laterooms
  • Digital Marketing Manager, Laura Ashley
  • Senior Web Manager, learndirect
  • Senior Internet & Programme Manager, Legal & General
  • Group Brand and Web Director, Legal & General
  • Internet Manager, Legal & General
  • Digital Marketing Executive, LEGOLAND Windsor Resort
  • Senior Digital Marketing Manager, Lexis Nexis 
  • Director Strategy and Marketing, LexisNexis
  • Digital Marketing Manager, LG Electronics UK
  • Director Online Sales & Marketing, Liberty Global
  • Digital Content Manager, LighterLife
  • Business Brand Manager, LighterLife
  • Boss, LINGsCARS.com
  • Online Marketing Manager, Lipsy
  • Director CRM and Data, Livebookings
  • Chief Operating Officer, Livebookings
  • eCRM Manager, LK Bennett
  • Digital Marketing Consultant, Lloyds Banking Group
  • Senior Marketing Manager, Lloyds Banking Group
  • Senior Manager, Marketing Communications, Lloyds Banking Group
  • Digital Marketing Manager, Lloyds Banking Group General Insurance
  • Senior Acquisition Manager, Lloyds Banking Group General Insurance
  • Digital Marketing Manager, Lloyds 
  • CEO , Lloydspharmacy / Dr Thom
  • Online Operations Manager, Lloydspharmacy/Dr Thom
  • Acquisition & Retention Manager, Lombard
  • Multichannel Director, LOMBOK
  • Senior New Media Manager, London 2012
  • Head of New Media, London 2012
  • New Media Producer, London Organising Comittee for the Olympic and Paralympic Games
  • Head of Online, Lonely Planet
  • Digital Manager, L'Oréal
  • Digital Manager, L'Oréal Professionnel
  • Digtial Manager, L'Oreal
  • Head of E-commerce, Lovehoney
  • Head of SEO, Lowcost Travel Group
  • Web Analytics Technical Manager, LV= Liverpool Victoria
  • eMarketing Executive, LV= Liverpool Victoria
  • Digital Marketing Manager, LV= Liverpool Victoria
  • Web Analyst, LV= Liverpool Victoria
  • Head of Web Analytics and Optimisation, LV= Liverpool Victoria
  • Managing Director, Lynchpin Analytics
  • CIO, M and M Direct 
  • Director of Digital, M/SIX
  • Director, MadBid.com
  • COO, Magic Future
  • Founder & CEO, magicfuture.com
  • Director of E-commerce, Maginus Software Solutions
  • Online Marketing Manager, Mainline Menswear 
  • Digital Development Director, Mama Group
  • Senior Digital Media Analyst, Manchester United
  • Head of CRM, Manchester United 
  • Marketing Communications Manager, MandManaging Directorirect
  • Multichannel Director, Maplin
  • CRM Manager, Markco Media
  • Marketing Lead, Marks & Spencer
  • Business Requirements Lead, Marks & Spencer
  • Head of Web Analytics, Marks & Spencer
  • Head of Brand Publications, Marks & Spencer
  • IT Programme Manager, Marks & Spencer
  • Head of Online CRM, Marks & Spencer
  • Head of E-commerce Development, Marks & Spencer
  • Online Marketing Executive, Matches
  • Online Marketing and E-commerce Manager, Matches
  • Senior Manager, EMEA Direct Business, McAfee
  • Online Marketing Manager, McAfee
  • Social Media Strategist, McCann
  • Social Media Manager, McCarthy & Stone
  • Display Manager, Media Ingenuity
  • Director of Marketing and Product Development, Media Ingenuity
  • Head of Digital & Individual Giving, Merlin
  • Digital Marketing Manager, Merlin
  • E-commerce Director, Merlin 
  • Digital Sales Manager, Met Office
  • Marketing Manager, Metro UK
  • Head of Marketing Operations, Microsoft
  • Head of Digital Marketing, Microsoft 
  • Digital Director, Modus Publicity
  • Head of Organic Performance, MoneySupermarket
  • CRM Manager, MoneySupermarket
  • Head of Marketing, MoneySupermarket 
  • Head of Analytics, MoneySupermarket
  • Innovation Manager, MoneySupermarket
  • Head of Online Marketing, Monsoon Accessorize
  • Data Services Manager, MORE THAN
  • Business Development Director, more2
  • Head of Solutions Architecture, Morrisons
  • Executive Office, Morrisons.com
  • Marketing Manager, Moss Express
  • Online Marketing Manager, Moss Plastics
  • Digital Marketing Manager, Motability Operations
  • Direct Online Marketing Assistant, Mothercare
  • Head of Online Marketing, Mothercare
  • Head of Marketing, Motilo
  • SAM, MRM Meteorite
  • Account Manager, MRM Meteorite
  • Head of New Media, MS Society
  • Digital Marketing Manager, Mulberry
  • Digital Marketing Executive, Mulberry
  • Director, Musicademy
  • Freelance, My own
  • Co-founder, Naked Wines
  • New Business Manager, Naked Wines
  • E-communications Manager, National Pharmacy Association
  • Web Analytics & Optimisation Manager, Nationwide Building Society
  • Head of Analytics and Insight, Nationwide Building Society
  • Digital Customer Acquisition Consultant, Nationwide Building Society
  • Web Analyst, Nationwide Building Society
  • Business Development Manager, neoworks
  • Customer Retention Manager, NET A PORTER
  • Email Marketing Manager, NET-A-PORTER
  • Senior Analyst, NET-A-PORTER
  • Acqusition manager, New Look
  • Customer Analytics Manager, NewLook
  • Product Owner, News
  • Content Marketer, NewsReach
  • Head of Online Development, Next PLC
  • Associate Director for Multi Channel, NHS Direct
  • Senior digital Marketing manager, Nokia
  • Global Director, Digital, Nokia
  • Senior Digital Media Specialist, Nokia
  • Senior Marketing Manager, Nokia 
  • Head of Product, NotOnTheHighStreet.com
  • Digital Marketing Service Manager, Novartis Pharmaceuticals UK 
  • IT Head Marketing & Sales, Novartis Pharmaceuticals UK 
  • Digital Brand Manager, Novartis Pharmaceuticals UK 
  • Digital & Direct Marketing Manager, Novus Leisure
  • Head of Digital, NSPCC
  • Senior Digital Account Manager, NSPCC
  • Head of Online User Experience, O2 
  • E-commerce Manager EMEA, Oakley
  • Managing Director, Obidos Consulting 
  • Digital Director, Ocean Media Group
  • Head of Marketing, Ocean Media Group
  • Online Marketing Manager, ODIGEO UK
  • Director, OManaging Director
  • Digital Marketing Manager, onefinestay
  • Founder, Only Dead Fish
  • Digital Marketing Manager, Optical Express
  • Managing Director, Optimax
  • Online Director, Orange
  • Director Online, Orange - FT Group
  • Personal, Oreste Maspes
  • Director for Brands and Agencies, Outbrain
  • Business Development Manager, Outbrain
  • Head of Digital Communications, Oxfam GB
  • Head of Relationship Marketing, Oxfam GB
  • Web and eDevelopment Manager, Oxford University Press
  • Games P&L Manager, Paddy Power
  • Head of Search, Paddy Power
  • Head of Display & Affiliates, Paddy Power
  • Head of Marketing Communications, Paddy Power 
  • Head of Innovation, Paddy Power
  • Head of Digital Innovation, Paddy Power
  • Head of Digital Marketing, Palgrave Macmillan
  • Associate Marketing Director, Higher Education, Palgrave Macmillan
  • Online Marketing Manager, Park Resorts
  • Head of Marketing Strategy, PaymentSense
  • B2B Communications Manager, Paypal
  • Senior Marketing Manager, PayPal
  • Head of Digital Marketing, Pearson
  • Senior Content Manager, Pearson 
  • Senior Online Marketing Manager, Pegasus Solutions
  • Digital Manager, Pentland
  • Group Marketing and Services Director, Pentland Brands
  • Consumer Insights, Pentland Brands
  • Personal, Personal Media Press
  • Customer Communications Manager, Pets at Home
  • Head of Online Product Development, Phones4U
  • Head of Conversion, Photobox
  • Managing Director, UK & Ireland, Photobox 
  • E-commerce Marketing Manager, Platts
  • Head of CRM, Play.com
  • Head of Analytics and Insight, Plusnet
  • Customer Experience Manager, Porsche Cars Great Britain
  • Customer Communications Specialist, Porsche Cars Great Britain 
  • Senior Digital Marketing Manager (Search & Social), Post Office
  • Head of Digital, Post Office
  • Head of Marketing Services, Post Office
  • Head of E-commerce, Poundland 
  • Head of Digital Marketing, Prescription Eyewear 
  • Digital Communications Analyst, Prime Minster's Office
  • Digital Marketing Manager, Process Excellence Network, IQPC
  • Head of Online, PwC
  • Partner, PwC Consulting
  • GM EMEA, Quantivo
  • Vice President, Quantivo
  • Head of Acquisition Marketing, Rackspace
  • Head of Digital Product Development, Random House
  • Head of Digital Marketing, Random House Group
  • Managing Director Digital, RBS
  • Creative & Experience Design, RBS
  • Head of Digital, RBS
  • Digital Marketing, RBS
  • Digital Media, RBS
  • Marketing Effectiveness Manager, RBS Corporate Division
  • Head of Channel Optimisation and Insight, RBS Insurance
  • Business Development Director, Realise Digital
  • Business Development Manager, RealWire
  • Partnerships Director, RecycleBank
  • Senior Account Manager, Recyclebank
  • Online Creative & Usability Executive, Redcats 
  • CEO, RedEye
  • Solutions Manager, Reed Business Information
  • Associate Director of Strategic Services, EMEA, Responsys
  • Director, Response Consulting, Return Path
  • Marketing Manager, RIBA Insight
  • Projects Director, Richemont
  • Online Acquisition & Experience Manager, River Island
  • Head of E-commerce, River Island
  • Senior Development Manager, RNIB
  • Marketing Campaign Manager, RNLI
  • Marketing Manager, Robert Lee Distribution 
  • Digital Manager, Roland Mouret
  • Marketing Manager, Roland Mouret
  • Head of PR and Communications, Roland Mouret
  • Digital Brand Manager, Royal Mail
  • Head of Digital Media , RSPCA
  • Digital Communications Manager, RSPCA
  • Head of Advertising, Ryanair.com, Ryanair
  • E-commerce Manager, Saga
  • Senior Marketing Manager, Saga
  • Startegy Consultant, Saga
  • Social Media Manager, Saga 
  • Senior Project Manager, Saga 
  • Content Editor, Saga Holidays
  • Head of Brand and Enquirers, Saga Travel
  • Online Strategy Manager, SAGE publications
  • Global Web Producer, SAGE Publications
  • Marketing Planning Manager, Sage UK 
  • Marketing Manager - Entertainment Online, Sainsburys
  • UK Account Manager - Social Media Centre, Samsung
  • Head of Digital, Samsung Electronics
  • Marketing Director, Santander
  • Supporter Acquisition Executive, Save the Children
  • Head of Supporter Information, Save the Children 
  • Director Of European Creative Services, SCEE
  • Head of Online Content and Copywriting, SCEE
  • Web Content Solutions Manager, Schroders Investment Management 
  • Head of Digital, Scope
  • Digital Community Manager, Scope
  • Communications Planning Manager, Services, Scope
  • Web Content Editor, Scottish Enterprise
  • Digital Content Manager, Scottish Enterprise
  • Marketing Manager - Scottish Businesses, Scottish Enterprise
  • Marketing Manager, Scottish Enterprise
  • Head of Digital Services, Scottish Enterprise
  • Online Marketing Manager , Selfridges
  • President and CTO, SEMphonic
  • Social Media Manager, SHG Group, TUI Travel
  • Head of Sales & Customer Management, Shop Direct
  • Online Targeting Manager, Shop Direct Group
  • New Technology Analyst, Shop Direct Group
  • Digital Communications and Content Manager, Signet
  • Product Consultant, Silverpop
  • Web Marketing, SKF
  • Online Manager, Skipton Building Society
  • Graphic Designer, Smiths Medical
  • Digital Design Specialist, Smiths Medical
  • Global Digital Business Specialist, Smiths Medical
  • Head of Customer Engagement, EMEA, Snapfish, Hewlett Packard
  • Online Marketing Manager, Snow+Rock
  • Head of Multichannel, Snow+Rock 
  • Head of Online, Sodexo Prestige
  • Marketing Director, Sodexo Prestige
  • Manager, Digital Systems Europe, Sony
  • Director Digital Marketing & CRM , Sony 
  • Junior Marketing Manager, Sony Mobile
  • Senior Manager - Digital Integration, Sony 
  • Director, spaseekers.com
  • Social Media Content Manager, Speedo
  • Head of E-commerce, Sports Direct
  • Marketing Director, sQuid
  • Head of Digital Strategy and Innovation, Standard Life
  • Digital Manager, Standard Life 
  • Online Marketing Manager, Staples UK
  • Head of Online, Steamer Trading
  • Marketing Manager, Stibo Systems 
  • CEO, Sticky Content 
  • Director, Stratageeb 
  • Account Director, Sunday Publishing
  • PR & Marketing Manager, Surfdome
  • Head of E-commerce, Surfdome
  • E-commerce Merchandiser , Sweaty Betty
  • E-commerce Manager, Sweaty Betty
  • Digital Marketing & E-commerce Manager, T.M.Lewin & Sons
  • Head of Online Marketing, TalkTalk
  • Head of E-commerce, Ted Baker
  • Brand Communication Director, Ted Baker
  • Director Online & E-commerce, Tele2
  • Head of Digital Strategy and Analytics, O2
  • Head of Digital Optimisation, Telegraph Media Group
  • Digital Optimisation Manager, Telegraph Media Group
  • Head of SEO, Telegraph Media Group
  • E-commerce Director, Telegraph Media Group
  • Director of Planning & Analysis, Telegraph Media Group
  • Digital Product Director, Telegraph Media Group
  • Marketing Manager EMEA, Telstra Global
  • Head of E-commerce, Temperley London
  • Managing Director, Ten Alps Publishing
  • Consulting Partner, Teradata
  • Telecoms Marketing & Trade Planning Manager, Tesco
  • Online Marketing Manager, Tesco
  • Marketing Manager, Tesco
  • Online Marketing Manager, Tesco
  • Head of web analytics, Tesco Bank
  • Brand Manager, Tesco Mobile
  • Head of Marketing, Tesco 
  • Marketing Manager - POS & Publications, Tesco Telecoms
  • Head of Marketing, Tesco Telecoms
  • Head of Marketing - Tesco direct, Tesco.com
  • Director, Tesco.com
  • Online Advertising and Affiliates Manager, Tesco.com
  • Online Marketing Manager, The AA
  • Online Optimisation & Analytics Manager, The AA
  • Online Marketing Executive, The AA
  • Managing Director, The Appliance Warehouse
  • General Manager, The Big Group
  • CTO, The Big Group
  • International Digital Manager, The Body Shop
  • International E-commerce Director, The Body Shop
  • Head of E-commerce, The Body Shop
  • International CRM Director, The Body Shop
  • Assistant Ecommerec Marketing Manager, The Body Shop
  • Marketing Manager, The Book People
  • Online Marketing Manager, The Book People
  • E-commerce Manager, The British Museum Company
  • Senior Data Manager, The Carphone Warehouse
  • Director of E-commerce, The Carphone Warehouse plc
  • Digital Strategy Manager, The Co-operative
  • Group Head of Digital, The Co-operative 
  • Digital Communications Strategy Manager, The Co-operative
  • Marketing Manager, The CRM Business
  • CRM Marketing Manager, The IET
  • President, The Myndset Company
  • Digital Marketing Manager, The Prince's Trust
  • Digital Marketing Manager, The Prince's Trust
  • Head of Marketing, The Prince's Trust
  • Head Of Digital, The Raft
  • Digital Marketing Manager, The REaD Group
  • Digital Sales Optimisation Lead, The Royal Bank of Scotland
  • Head of Digital Sales, The Royal Bank of Scotland
  • Web Analytics Manager, The Trainline
  • CRM Director, The Walt Disney Company
  • Online Marketing Manager, The White Company
  • Head of Marketing, The White Company
  • Campaign Manager, The Wine Society
  • Marketing Manager, The Wishing Well Project
  • E-commerce Project Manager, The AA
  • Head of Product Development, thetrainline.com
  • Social Media Manager, Thomas Cook
  • Customer Acquisitions Manager, Thomas Cook
  • e-CRM/Email Executive, Thomas Cook
  • eCRM Marketing Manager, Thomas Cook
  • Head of E-commerce, Thomas Cook 
  • E-commerce Manager, Thomas Cook 
  • Online Marketing Manager, Three
  • Lead Online Marketing Manager, Three
  • Direct Marketing Manager, Three
  • Head of Online, Three
  • Conversion and Merchandising Manager, Three
  • Online Sales Manager, Three
  • Head of Conversion & Product, Ticket.com
  • Digital Analyst, Ticketmaster
  • Marketing Director, Time Out
  • Digital Acquisition Manager, Time Out
  • Head of Marketing, Titan Travel
  • E-commerce Director, TLG Brands
  • Head of Search and Optimisation, Top Right Group
  • Website Marketing & Content Manager - Topman.com, Topman
  • Digital Media Manager, Tottenham Hotspur
  • Vice President, Sales & New Business Development, Tourvest Duty Free
  • Product Executive, Trader Media Group
  • Head of E-commerce, EMEA, Travelex
  • Digital Marketing Manager, Travelex
  • Senior Online Brand Manager, Travelodge
  • Head of Marketing, UK, Travelzoo (Europe) 
  • Marketing Executive, Travelzoo (Europe) 
  • Founder, Trend Shed
  • Account Manager, Tribe Marketing
  • E-business Marketing Manager, TRW
  • European Communications Manager, TRW Automotive Aftermarket
  • Snr E-commerce Analyst, TUI Travel
  • Head of Online Marketing, TUI Travel
  • Senior CRM Manager, TUI Travel
  • General Manager, Brand Marketing, TUI Travel
  • General Manager, User Experience & Design, TUI Travel
  •  Head of User Experience & Design, TUI Travel
  • Online Sales & Merchandising Manager, TUI Travel
  • User Experience Designer, TUI Travel
  • Online Content Executive, TUI Travel
  • Brand Manager, TUI Travel
  • General Manager CRM, TUI Travel
  • General Manager Content Strategy, TUI Travel
  • Online Sales & Merchandising Manager, TUI Travel
  • G.M. Web Content & Operations, TUI Travel
  • Head of Content, TUI Travel
  • Senior Online Commercial Executive, TUI Travel
  • Head of Online Sales and Ops, TUI Travel
  • Research Manager, Turner Broadcasting
  • Marketing Manager Digital Media, TVNZ
  • Digital Executive, UBM
  • Head of Digital, UBM Live
  • Head of Digital Content, UKTV
  • Chief Technical Officer, Ultimedia
  • Sales Director, Ultimedia 
  • Marketing Copywriter, University of Cambridge ESOL Examinations
  • Marketing Services Manager, University of Cambridge ESOL Examinations
  • Publishing and Resources Manager, University of Cambridge ESOL Examinations
  • Head of Digital Communications, University of Liverpool
  • Director International, University Of Western Sydney
  • Digital Marketing & Web Development Manager, University of Winchester
  • Head of Online Marketing, Urban Outfitters 
  • Head of New Media, Valtech
  • Digital, Vanquis
  • Head of Retail Marketing, Vauxhall Motors
  • Digital Marketing Manager, Virgin Active
  • Head of Development, Virgin Atlantic
  • Digital Product Manager, Virgin Atlantic
  • Web Editor, Virgin Atlantic
  • Head of Development, Virgin Atlantic
  • eBusiness Strategy Manager, Virgin Atlantic Airways
  • Acting Website Production Manager, Virgin Atlantic Airways
  • eBusiness Strategy Manager, Virgin Atlantic Airways
  • Head of eBusiness, Virgin Atlantic Airways
  • Digital Marketing & Content Manager, Virgin Holidays
  • Head of E-commerce, Virgin Holidays
  • Head of Advertising, Virgin Holidays
  • Head of CRM and Partnership Marketing, Virgin Holidays
  • Insight Manager, Virgin Holidays
  • Head of Online Analytics, Virgin Media
  • Senior E-commerce Manager, Virgin Media
  • Online Marketing Manager, Virgin Media Business
  • Executive Director, Visual IQ
  • Senior Digital Marketing Manager, Vodafone
  • Senior Marketing Manager, PAYG, Vodafone
  • Group Head of Online, Vodafone
  • free SIM Marketing Manager, Vodafone
  • Marketing Manager, Vodafone
  • Corporate Communications Manager, Vodafone Global Enterprise
  • CRM Capability Manager, Vodafone UK
  • Consumer Data Strategy Manager, Vodafone UK
  • Digital Manager, Vue Entertainment
  • Brand Manager, Vue Entertainment
  • Marketing Manager, Waitrose
  • Online Marketing Manager, Waitrose
  • Online Analytics Manager , Waitrose
  • Grocery Marketing Manager, Waitrose
  • Online Analytics Manager, Waitrose 
  • Chairman, Walmsley Media
  • Analytics Manager, Walt Disney Company, EMEA
  • Head of Sales & Commercial, Warner Leisure Hotels
  • Online Marketing, Warner Leisure Hotels
  • Direct Campaign Manager, Warner Leisure Hotels
  • Web analytics and optimisation consultant, Wawne 
  • Technical Director, Weather2Travel.com
  • Sales Director UK, Webtrends
  • Digital Marketiing Manager UK, Westfield Shoppingtowns
  • e-Business Manager, WEXAS
  • Website Developer, WEXAS
  • Senior Marketing Executive, WGSN
  • Senior Digital Analyst, Which? Consumer Association
  • Business Analysis Manager, Which? Consumer Association
  • Restaurant CRM Communications Manager, Whitbread
  • E-CRM Executive, Whitbread
  • Business Account Sales and Acquisition Manager, Whitbread
  • E-commerce Solutions Manager, Whitbread 
  • Head of Cross Channel Marketing, White Stuff
  • Senior E-commerce Marketing Manager, Wickes
  • Affiliate Manager, Wickes
  • Email Manager, Wickes
  • E-commerce Commercial Manager, Wickes
  • EU Director of Strategy & Operations, Wildfire Interactive
  • Publishing Systems Director, Wilmington Business Intelligence
  • Digital Marketing Manager, Wiltshire Farm Foods
  • VP Global Marketing, WorldPay
  • Marketing Manager, Wowcher
  • E-commerce Director, EMEA, Wyndham Hotel Group
  • E-commerce Director, EMEA, Wyndham Hotel Group
  • Online Marketing Manager, XLN
  • Head of Consumer Communications , Yell
  • Head of Web Analytics (Global), Yell
  • Head of Marketing, YouGov
  • Vice President, European Sales, zmags

Venue


View map Old Billingsgate

Old Billingsgate

1 Old Billingsgate Walk
London
EC3R 6DX
United Kingdom

Google Maps

Travel & directions

The nearest tube station to Old Billingsgate is Monument station on the District & Circle lines; though Monument and Bank stations are interconnected, therefore giving access additionally to the Northern line and the DLR. On exit from Monument station, turn right, and immediately left, walking passed the Monument, along Monument Street. When you arrive on the main road, Lower Thames Street, you will see Old Billingsgate opposite. There is a pedestrian crossing a couple of minutes along on the left.

If you are travelling by rail, London Bridge is around a 15 minute walk away. On arrival at London Bridge, exit onto Borough High Street, and turn right, heading towards the bridge. Walk over the bridge, and take a right at the other side onto Lower Thames Street. You will see Old Billingsgate a few minutes down on the right. Old Billingsgate is also approximately 10-15 minutes away by cab from Waterloo and Blackfriars stations.

Accommodation

To help you get the perfect accommodation and the best special offers we have put together a unique JUMP HotelMap that shows the nearby accommodation options and best possible rates and special offers. The map displays live availability and allows you to book directly with each hotel: http://www.HotelMap.com/M3KBW

Alternatively, if you would like to book your accommodation by phone, you can call Jessica Heili, our dedicated London concierge, on 020 7292 2335 (if outside UK +44 20 7292 2335) quoting Special Reference Code M3KBW. She will be happy to help you with your hotel booking and provide assistance organising your time in London.

Inquiries

For details on speaking at JUMP, please email your suggestions to info AT cometojump.com

For information about sponsoring, please contact Mark Thompson mark.thompson AT econsultancy.com, 0207 2691450

Event Details

Date
October 10 2012 (9:00am – 5:00pm)
Venue
Old Billingsgate, London, United Kingdom
Duration
1 day
Cost
$780.00 per attendee

Sorry, this event is now sold out.