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Websitehttp://www.webcredible.com
Company / Organization Type Agency / Consultancy (Strategy / Management Consultancy)
Areas of ExpertiseUser Experience and Usability, Design, Customer Experience
Industry FocusCharities & Non Profit, Financial Services, Retail, Professional Services, Travel & Leisure
Address
61
Southwark Street
London
SE1 0HL
United Kingdom
Number of Staff 31-60
Annual Turnover £1m-£5m
Budget Range £10k+
Date Established 25th November 2003

Description

Webcredible is a customer experience agency that creates people-centred, efficient & delightful digital experiences. In a nutshell, they carry out research with your customers and then design digital (& non-digital) solutions based around their needs.

They also support businesses and individuals in becoming digital superstars, having trained 10,000 people across 2000 organisations around the world.

They deliver success for their clients time and time again:

* 44% conversion improvement and a 168% uplift in leads for Countrywide
* 36% increase in made-to-order online revenues for Laura Ashley
* 50% reduction in mobile homepage drop-offs for Macmillan Cancer Support
* 80% increase in hotel 'look-to-book' conversions for Thomson

Founded in 2003, Webcredible is one of the UK's first user experience specialists. Their way of working is completely unique, with collaboration and knowledge sharing built into everything they do.

Webcredible is also an amazing place to work and they attract and retain the best in the business. They're a people-centred business and have an incredible level of skills and experience, to ensure they consistently delight our clients.

Client List

BBC, Channel 4, Dulux, easyJet, eBay, Hotels.com, John Lewis, KPMG, Laura Ashley, Lloyds Bank, L'Oreal, Met Police, MoneySupermarket, National Lottery, PwC, St John Ambulance, T-Mobile, TfL, Virgin Holidays, and World Health Organization

Awards

Innovative Mobile App of the Year (UK IT Industry Awards)
Commendation for usability (Dadi Awards)
Best Public Sector Project (UK Cloud Awards)

Research featuring Webcredible

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