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|Company / Organization Type||Agency / Consultancy (Strategy / Management Consultancy)|
|Areas of Expertise||User Experience and Usability, Design, Customer Experience|
|Industry Focus||Charities & Non Profit, Financial Services, Retail, Professional Services, Travel & Leisure|
|Number of Staff||31-60|
|Date Established||25th November 2003|
Webcredible is a customer experience agency that creates people-centred, efficient & delightful digital experiences. In a nutshell, they carry out research with your customers and then design digital (& non-digital) solutions based around their needs.
They also support businesses and individuals in becoming digital superstars, having trained 10,000 people across 2000 organisations around the world.
They deliver success for their clients time and time again:
* 44% conversion improvement and a 168% uplift in leads for Countrywide
* 36% increase in made-to-order online revenues for Laura Ashley
* 50% reduction in mobile homepage drop-offs for Macmillan Cancer Support
* 80% increase in hotel 'look-to-book' conversions for Thomson
Founded in 2003, Webcredible is one of the UK's first user experience specialists. Their way of working is completely unique, with collaboration and knowledge sharing built into everything they do.
Webcredible is also an amazing place to work and they attract and retain the best in the business. They're a people-centred business and have an incredible level of skills and experience, to ensure they consistently delight our clients.
BBC, Channel 4, Dulux, easyJet, eBay, Hotels.com, John Lewis, KPMG, Laura Ashley, Lloyds Bank, L'Oreal, Met Police, MoneySupermarket, National Lottery, PwC, St John Ambulance, T-Mobile, TfL, Virgin Holidays, and World Health Organization
Innovative Mobile App of the Year (UK IT Industry Awards)
Commendation for usability (Dadi Awards)
Best Public Sector Project (UK Cloud Awards)
Research featuring Webcredible
- User Experience Buyer's Guide 2011, 21 Feb 2011
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