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High street retailers: menus make a big difference

Home pages for high street retailers may initially come across as similar, but their actual performance differs strongly due to the design of the navigation menus.

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Chrome shine wears off

According to some, Google's new browser, Chrome, is not only a threat to Internet Explorer and Firefox, but also a threat to operating systems; including, of course, Microsoft Windows.

But what do the numbers say thus far?

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Yahoo promises big things with APT

2008 has not been a good year for Yahoo. Microsoft's failed acquisition of the company was a royal mess and led to a showdown with shareholders.

CEO Jerry Yang and other board members aren't very popular. And in what essentially amounts to an admission that it simply can't compete in certain areas, Yahoo is planning to turn over part of its search advertising business to Google.

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The wonderful world of multilingual SEO

Greig Holbrook explains what multilingual SEO is and why you should use it.

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Q&A: Lou Rosenfeld on site search analytics

Lou Rosenfeld is the founder of Rosenfeld Media, a publishing house focused on user experience design, and the co-author of Information Architecture for the World Wide Web (O’Reilly & Associates; 3rd edition, 2006).

He also co-founded the Information Architecture Institute and UXnet, the User Experience Network, and as an information architecture consultant, has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find.

Here, we asked Lou a few questions about site search analytics (SSA) – it’s importance in site design and development, and how it is being used by different types of businesses online.

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Share your presentations online

So you have a PDF document that you want to share with the world. Or you have a PowerPoint presentation that you want to make easily accessible to your company's stakeholders.

You could upload these documents to the web in their original form but there's no guarantee that those downloading them will have all the software required.

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The three most redundant search debates

The ever-changing world of search engine optimisation (SEO) has a number of debates that keep taking place across blogs, in articles and at trade shows.

However, many of them become out of date as the sector evolves.

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MySpace Music sings a disappointing tune

The unveiling of MySpace Music last week was eagerly anticipated and was notable because the site managed to launch with all four major record labels as joint venture partners.

But as a product, does MySpace Music live up to its promise? I decided to give it a test drive to find out.

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Happy staff = happy customers. Right?

It has long been believed that to deliver high levels of customer satisfaction, a company needs to have satisfied staff.

But is this true?

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Technorati sheds light on the business of blogging

I've discussed the economics of blogging before, and Technorati's State of the Blogosphere 2008 report has provided some interesting data to add to the discussion.

According to Technorati's survey, the mean avenue revenue for bloggers who are monetizing their blogs is more than $6,000.

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Unity in search is crucial to success

Over the course of the last couple of weeks, we have been on the lookout for new bits of furniture for the living room, which has involved the internet as the primary resource during this research period.

This has also exposed me to a wide range of online marketing tactics, and a very wide range of websites from the good, to the unusable to the just plain bad.

It is, however, the lack of unity that has been one of the main features of many of the strategies.

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CAPTCHA tools

If you run a website that lets users submit any information (either to you, to other users or as part of a registration process), you've probably had to deal with spam and related issues.

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