Posts in Strategy & Operations

Four digital transformation secrets, revealed

After years of discussions, digital transformation has finally become a reality at many organisations.

And along with actual transformation projects has come the realisation that digital transformation in practice is quite different than digital transformation in theory.

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marc jacobs

Luxury brands must focus on digital experiences to fight the discount trend

It's the most wonderful time of the year, unless, perhaps, you're an executive of a luxury brand.

That's because out of all categories, luxury labels and retailers were responsible for the highest volume of discounts on Black Friday this year in the U.S.

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amina folarin

A day in the life of... a HR director at an in-house agency

Amina Folarin is global HR director at OLIVER Group UK, an in-house agency.

Here's what she does with her time, alongside some tips for anyone thinking of going into HR, or who simply wants to get the best out of their team. 

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m3

Video: Ashley Friedlein explains Econsultancy's new Modern Marketing Model (M3)

In October 2017, founder of Econsultancy Ashley Friedlein unveiled our Modern Marketing Model (or M3).

Friedlein gave the following rationale for the model: 

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Four qualities of an agile marketer

In marketing, buzzwords often emerge and acquire a definition which loses some of the original meaning of the term.

One recent example is the word 'agile' which now (capitalized) almost always refers to the project management method with stand-up meetings, sprints, and scrums.

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pupa

The six-point guide to data-driven transformation

Nearly every business now has a company-wide programme to help it capitalize on recent advances in digital technology.

Commonly known as 'digital transformation', this process could (and perhaps should) be thought of as 'data-driven transformation' considering how important data is to the whole process. 

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china flag

China: Why digital marketing is changing along with a millennial middle class

Since the time of David Ogilvy, our job has been to make people want things and it’s time we redirect our energies to that purpose because advertising is getting harder due to the appearance of a new middle class, the Y-generation, or millennials, in China and the rest of the world.

The 2017 Havas Meaningful Brand global report shows findings that “people wouldn't care if 74% of the brands they use disappeared.”

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Three benefits of making employees spend time in the trenches

What is it like to drive for Lyft? Soon, it's a question the company's more than 2,000 corporate employees will be better able to answer.

That's because the second largest ride hailing service in the U.S. is now requiring its employees to spend at least four hours a month driving for Lyft or, alternatively, working in one of Lyft's driver hubs or fielding driver support calls.

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What Amazon's entry into the pharmacy market might mean for pharma marketers

Amazon's unrelenting drive to take over the world continues. The latest potential target of the online retailer's ambitions: prescription drugs.

According to reports, Amazon is exploring entering the retail pharmacy market in the U.S., a $400bn a year business that many believe is ripe for disruption. While a final decision has apparently not yet been made, it's not too early for pharma marketers to start considering the prospect of Amazon entering this huge market.

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Four key traits of ‘human’ brands

As the year draws to a close, talk naturally turns to what the biggest trends of 2018 will be. Will AI dominate? Is personalisation yet again going to take centre stage?

Interestingly, it seems the one thing consumers will look for in the year ahead is a brand that sounds exactly like they do. In other words, emotional intelligence – i.e. the ability to empathise and engage like a human – will become the biggest consumer expectation of all.

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bank

Six ways fintech startups could hurt incumbent banks

For years, there has been much talk about the impact of fintech startups like Monzo and Atom Bank on incumbent banks but little has been done to quantify the actual effects fintechs are having on big banks.

New data from The Bank of England (BoE), published as part of its 2017 stress test of the UK banking system, however, is shedding light on this subject.

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Should brands be worried about the possible repeal of net neutrality rules?

The potential repeal of the 2015 net neutrality rules that were implemented in the U.S. by the Federal Communications Commission (FCC) has sparked an outcry from consumers, consumer rights groups, businesses and trade organizations.

Under a proposal unveiled last week, ISPs would, among other things, no longer be banned from charging companies to prioritize the delivery of their content or restricting access to particular online services that utilize significant resources.

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