Posts tagged with Strategy

E-commerce strategy - advanced tactics: innovation

In this three part article, we've been looking at alternative approaches to formulating e-commerce strategy. Congratulations to you if you've read this far!

In previous articles we've looked at Goodwill & Utility, so in this article we look at the final approach, Innovation.

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Social media measurement: a 10-step guide

Social media measurement is a tricky subject, not least because not everything can or should be measured, and in some ways social measurement is a bit like measuring the impact of TV ads on brand awareness: it's a slightly softer area than, say, paid search.

But there are lots of things that can be accurately measured, which - when seen through a wide-angled lens - can really help you make sense of what social media can do for your business.

That said, you might want to implement a social strategy but perhaps you haven't yet won the necessary budget? And it's getting harder, right? It has been a difficult year for many firms and a focus on ROI may now be mandatory.

So how can you prove that an investment into social media is going to be worth it? How can you persuade the boss to make some budget available? How can you convince your colleagues that the cultural shift required is a smart idea? And how - and what - will you measure, should you be given some resources?

The following pointers on social media measurement and social media metrics should help you prove that there are lots of things to measure, and can help you outline what the likely effects on the business are likely to be. Good luck!

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10 steps to help you become a social media ninja

Agile and precise, packed with skills of stealth, quick reactions, passion, and specialist tactics for whatever the circumstances demand. This generally sums up what people imagine ninjas to be all about and, in digital marketing, everyone wants to be one, in one form or another.

But what pointers do you need to follow to train yourself to engage in the ongoing battleground of social media?

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10 badass social media visualisations

When it comes to social media you might be busy trying to separate the opportunity from the bullshit, such are the interstellar levels of hype and associated jargon that are plaguing this space.

Nevertheless, I for one believe that a solid social media strategy can make a real difference to your business, helping you to drive engagement in order to boost customer satisfaction, retention, and profits. But that's not to say it will be easy: there's a lot to figure out and each company has different needs (and challenges to overcome).

They say a picture is worth a thousand words, so I thought I'd aggregate a few of the social media visualisations I've spotted in the past few weeks to help you make some mental leaps of faith, or use in your internal pitches, or otherwise determine that it's all a bunch of hot air, as you see fit. 

Caveat: some of these are more badass than others!

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What the f**k ISN’T social media?

Last week I published an article dedicated to Marta Kagan’s excellent ‘What the f**k is social media? [one year on]’ slideshow. It’s a great overview of why brands should be embracing social media.

However, it made me think a little bit about what social media will not do for you. It certainly isn’t some kind of silver bullet that will immediately smite business problems and make everything better.

If you’ve got issues then you still need to deal with them, and it’s better that you do so before diving into the social media whirlpool.

So let’s take a look at what social media is not going to do for you.

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What the f**k is social media? [one year on]

Last month I collated a list of 10 excellent Slidehare presentations on social media, including Marta Kagan’s ‘What The F**k Is Social Media?’.

Marta has since updated her slideshow, which is now called ‘What The F**k Is Social Media: One Year Later’. It is packed full of facts and figures, as well as recommendations, just like the original. Some of the numbers are pretty staggering.

All in all it’s very helpful if you want to convince the boss about an investment into this space.

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The year of mobile: fact or fiction?

Will 2010 be the year of mobile? It's the perennial question and it's certainly getting closer. Improving handset technology and increased demand for the mobile internet are propelling the industry forward. Econsultancy's new Mobile Marketing Buyer's Guide explores the various developments that are removing the barriers to growth. 

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Innovate your way through the recession

At Econsultancy, alongside best practice, we love to see innovation and creativity within the marketing sphere. Interestingly, it seems that as companies are increasingly scrutinising budgets and resources, the assumption is made that the room for manoeuvring in this way is restricted.

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10 useful Twitter presentations

It seems fair to say that Twitter has truly hit the mainstream in recent months, as well as the mainstream media, especially now that it is being used as a communication and broadcasting tool by our revolutionary-minded Persian friends.

The range of Twitter uses are as broad as they are deep, despite initial concerns about the 140-character framework and those lame 'feeding the cat' or 'going to the shop' tweets. As such I thought it would be a good idea to collate a bunch of recent Slideshare presentations that explore how Twitter can be used, catering for all levels of adoption.

Hopefully these slides will prove useful if you're just starting out (see my tips for beginner's post if you are), and also if you're a more advanced Twitter user (you can skip through the basics for the meatier stuff).

Enjoy...

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10 superb social media presentations

Slideshare is a fantastic resource for sharing presentations, so you can enjoy and learn from smart people even if you cannot attend the conferences and events they often speak at.

Some slideshows lose a lot of meaning if you dont have the author walking and talking you through them, but others are excellent, and there's a kind of brevity associated with the best presentations / slides, which helps to drill home the message.

I have recently been browsing a number of quality social media presentations on Slideshare and thought I'd collate some of the best ones for your viewing pleasure. Enjoy!

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The beginning, middle and end of brand storytelling

Storytelling is being hailed as the new big idea, but it's not that new.  What makes a good story in this viral, user-generated, post advertising world has always made a good story. 

From papyrus to pulpit to plasma screen, the attributes of a ripping yarn have remained the same: credibility, digestibility, and most importantly, emotional resonance.

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Are you a "Twitter Quitter"?

It has been impossible to ignore the noise about Twitter in the past 12 months, and despite their misgivings even some of the most hardened cynics have created accounts and started to tweet.

But there can be problems, as some people just don't have the stamina, the staying power, or the will to become a disciplined Twitter user.

Are you on the verge of giving up on Twitter?

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