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Posts tagged with Personalisation

What are the biggest email marketing errors that brands still make?

Eagle-eyed Econsultancy readers will notice that we’ve published a number of end-of-year roundups recently.

For each of these posts we asked a panel of experts for their views, and while I had their attention I slipped in a few extra questions.

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Nine email marketing trends set to dominate 2016

We’ve already rounded up the top email marketing trends from 2015, and now it’s time to look forward to 2016.

I asked several experts to suggest the trends that will define email marketing over the next 12 months.

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Consumers becoming more relaxed about their data: report

Only 1% of consumers trust advertisers to look after their data, yet 27% would be prepared to sell their data and 41% of those believe their data is worth more than £500 per year. 

This is according to our new report, Value Exchange from Data Exchange, produced in partnership with Acxiom. 

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10 of the best US digital marketing stats we've seen in the past two weeks

In this final US-focused digital marketing stats round-up before we all head home for the holiday, we’ll be covering the travel industry, a few more Cyber Weekend insights (sorry), Star Wars and much more.  

Let’s take a look at some of the most interested US digital marketing stats we’ve seen in the past couple of weeks. 

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Three trends in online consumer behaviour, according to Facebook

The way people act online is fundamentally changing, and with access to the behaviour of 1.1bn people each month there are few companies better placed to comment on that than Facebook. 

In his talk at the Content Marketing Summit last week, the social network’s head of agency relations, Ed Couchman, gave an interesting talk on what he believes are the three biggest changes currently happening in digital. 

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monkey typing

Four reasons that automation requires a human touch

Dear *|FNAME|*, the rationale for this article is that personality is more important than ever in marketing.

Here are four (100B) reasons that automation necessitates a creative fightback.

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this time it's personal

17 ways to personalize ecommerce for four types of customer

Back in 2013, our Realities of Personalisation report found that 98% of respondents saw personalisation as critical to success.

Fast forward to 2015 and Econsultancy’s latest Conversion Rate Optimisation report, in association with RedEye, and only 22% of respondents said they had implemented website personalisation.

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aston logo

How Aston Martin uses product personalisation in a luxury market

As a marketer in digital, the word 'personalisation' might conjure up thoughts of cookies and triggered email.

But what does it mean in luxury automotive for Aston Martin.

Simon Sproule, Director of Global Marketing Communications, gave us the inside track at the Festival of Marketing.

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Behavioural marketing: How is it going in Australia?

Econsultancy held the Behavioural Marketing Roundtable in Sydney on Wednesday, November 11 and dozens of client-side marketers came to discuss the trends, best practices, and issues they are facing.

Here's a summary of what was said.

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birchbox

How Birchbox engages customers with ‘personalisation that disappears’

I went to #canvasconf recently (organised by 383) and listened to Liz Crawford, CTO of Birchbox.

Liz had some deceptively simple insights into the concept of personalisation in ecommerce today.

Here are some of the things I took away.

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Why personalisation is the key to gaining customer loyalty

Consumers are connecting with brands via multiple channels, which means retailers must do more to drive customer loyalty.

Marketing teams need to harness actionable insights from the multiple data channels available to them to create engaging and relevant conversations with the customers.

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Customer experience: the trends, challenges and opportunities

I attended the Adobe Symposium 2015 in London a couple of weeks ago and caught up with John Travis, Adobe’s VP of EMEA Marketing. 

We spoke about customer experience: Its increasing importance within marketing, the way it is impacting the way we do business as a whole, and what brands can do to create a consistently positive experience for their customers. 

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