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Posts tagged with Google Analytics

Four ways to help your Helpdesk (and your users too!)

If you’ve read the Selfridges Site Review, you’ll know that during testing, I came across a quite a severe bug. This bug displayed a confusing error message at the checkout when I was trying to place my order, but also charged my card at the same time. What fun.

Inspired by this, I've written about four simple & easy to implement ways to reduce onsite errors, whilst making your Helpdesk staff's job a bit easier.

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Google focuses in on the funnel

When it comes to online advertising and tracking conversions, the first click is often just as important as the last click. And sometimes, it's not even about clicks per se. But unfortunately many advertisers only track the last click.

Google is hoping to change that for AdWords advertisers with a new feature it introduced earlier this week called Search Funnels.

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Will opt-out threaten Google Analytics?

Google Analytics is one of the most popular analytics services for online publishers, especially smaller publishers. And for good reason: it has most of what the average publisher needs, and it's free.

But Google Analytics is offered, of course, by Google, and Google is no stranger to privacy complaints. That means that Google often has to look for ways to prove to the world that it cares about privacy. One way it's planning to 'protect' user privacy: allowing internet users to opt out of being tracked by Google Analytics.

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How to use Google Analytics to track telephone leads: Part three

This is part three of a four-part series on how to use Google Analytics to track Telephone Leads.

Part one described the overall call tracking system. Part two explained how the data can appear in Google Analytics. Part three (this one) will start on the technical side and explain how to get the phone numbers on your site to switch according to the route to site the visitor has taken.  

The final part, yet to be written, will explain how to get the data from the telephone call into Google Analytics (this is the CallTrackID bit).

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More foolishness: German government officials claim Google Analytics is illegal

Are government bureaucrats in Europe trying to kill the commercial internet? If you've been following all of the laws, directives and general bureaucratic gobbledygook lately, you just might start to think the answer is 'yes'.

And now comes a new gem: some government officials in Germany apparently believe that Google Analytics is illegal. That's right, the free analytics service provided by Google is a threat to the citizens of Germany and they must be protected!

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How to use Google Analytics to track telephone leads: Part two

This is the second part on a series of posts to document how you can track telephone calls in Google Analytics.

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Five killer new features in the Google Analytics update

Google announced a significant update to the capabilities of Google Analytics this week. If it were software rather than service, I would call it a dot release, maybe 3.2?

In an earlier Econsultancy post the emphasis about the release was on the enhanced mobile tracking. But for me, and I guess most marketers where mobile isn't significant, these are the features which will be most important...

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Four tips for analysing SEO Google Analytics style

Having spent time improving your SEO, building natural links and optimising on site elements then I bet you cannot wait to see the results. If you're anything like most people (including yours truly), you'd look at traffic to your site as an indication of how well you've done. Although the end result is higher numbers of visitors to your site due to better ranking, it might be while before your ranking will improve.

On the other hand by using Google Analytics it's easier to see short term improvement in your SEO by extracting hidden data gems so it's really a question of knowing where to look. Here are four tips...

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Google Analytics brings mobile and online tracking together with new updates

Google’s engineering VP Vic Gundotra may not be bullish on mobile applications, but that doesn't mean that his employer isn't serious about cellphones.

Just after announcing its plans to go it alone with the Android phone, Google has made another step into the mobile marketplace. The search giant already extending its AdWords network to mobile devices. Now you can get mobile measurement through Google Analytics.

What does that mean for brands? Better measurement and actionability on campaigns across platforms.


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What’s on your Google wishlist?

Google remains synonymous with search, but we all know that there’s so much more to it than that.

Most internet professionals use Google’s apps and services to help power their businesses. It’s pretty much unheard of for a website owner to be unfamiliar with Google Adwords, Gmail, Google Analytics, Google Webmaster Tools, much less to avoid using any of these products.

The trouble is, as good as they are, there is always scope for improvement. So here are my five wishes for improvements to Google’s existing product set. Admittedly they are not the most ambitious of requests: they’re simply tweaks that I think Google can introduce quickly, perhaps with the exception of the first one…

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How to use Google Analytics to track telephone leads

Wouldn't it be great if there was a way to track telephone call leads in Google Analytics? Guess what? There is and I'm going to share with you over a series of four posts how you can set this up for yourselves.

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Pattern Recognition with Google Analytics

These are some of the techniques I use for Advanced Segmentation in Google Analytics to spot weaknesses and opportunities to get better results from sites I analyse. Which techniques do you use?

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