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As many of you will be aware by now, WHSmith took its website offline on Sunday after it discovered that pornographic eBooks were available through its Kobo e-reader.
While the material was undoubtedly unacceptable and needed to be taken offline, it did seem like an over-reaction to pull down the entire website. What’s even more surprising is that two days later the site still isn’t back online.
Yesterday we published a post discussing WHSmith’s decision, including the impact on its SEO, alternative courses of action and what it says about the business’ understanding of digital marketing and ecommerce.
And as the site is still offline there’s more to be said in terms of the wider implications for WHSmith’s digital marketing initiative and the long term impact on the brand.
As reported earlier, Google announced some shiny new analytics features yesterday, with 36 more to come over the course of the week.
I asked a few analytics experts for their views on the new features, which are most significant, and how they could be put to use by online businesses.
Yesterday's Google Analytics Summit contained 14 new product releases, with perhaps the most interesting being the ability to view demographic data.
The Google Analytics blog has a rundown of all the new features, but here are a few of the most significant...
There are lots of reports around the web right now that Google is redirecting all traffic to the HTTPs (secure) version of its site.
Search Engine Land explains that this may be an attempt to block NSA spying, or perhaps to increase ad sales. Who knows?
What does seem certain is that the amount of organic traffic which is encrypted has leapt up over the past month, and more so over the last day or so.
I was reading this article on paidcontent over the weekend, which points out the value of analytics to publishers, but only if they are using the right metrics.
The key point was the danger in focusing on pageviews, as this doesn't necessarily help to build the kind of audience that publishers and their advertisers need.
I would agree with that, and though pageviews are not insignificant, there are many more useful metrics for publishers to view.
In this post, I'll attempt to answer the question by sharing some of the ways I use Google Analytics for this blog, while this post presents 10 shortcuts to Google Analytics reports and dashboards for publishers, bloggers and content marketers.
This post presents 10 shortcuts to Google Analytics reports and dashboards for publishers, bloggers and content marketers.
I've compiled these from various sources, but I'm sure there'll be some more useful reports out there, so please share them in the comments...
If you are logged into your Google Analytics, just click the download links, and the reports and dashboards can be saved to your acount.
For the second year in a row 50% of businesses have cited lack of resource and budget as the main barrier to implementing a successful online measurement strategy.
The second most common reasons were siloed organisation/lack of co-ordination and lack of strategy, both of which were identified by 25% of respondents.
The findings come from the Econsultancy/Lynchpin Online Measurement and Strategy Report 2013 which contains a comprehensive analysis of issues affecting the web analytics industry and valuable insights into the use of analytics and business intelligence tools.
A recent article on the Econsultancy blog discussed the issue of page load times getting slower with some helpful tips on what can be done to help speed things up.
The article stimulates other questions that I thought it would be interesting to tackle in more depth.
Many SEOs spend a lot of time trying to improve rankings for non-branded search terms, for all sorts of reasons. We do this too, but I've always kept a very close eye on branded search volume.
When we launched this blog in 2006 one of our primary aims was to improve our overall share of search. Another was to move the key brand metrics in a favourable way, not least because a visitor who adds 'Econsultancy' to a search term is 8-12 times more valuable than somebody who doesn't include our brand in their query.
As such, branded search traffic is very important to us, but the horror show that is 'Not Provided' means that it is increasingly hard to track it. In fact, you will be appalled if you only look at your analytics data.
With this in mind, I thought I'd show you our numbers, and provide a workaround for you to try.
Here are some of the most interesting digital marketing stats we've seen this week.
Stats include the best features to include in mobile apps, marketing budgets, mobile search, Google Analytics and the rise of Google+.
For more digital marketing stats, check out our Internet Statistics Compendium.
More than half of businesses rely exclusively on Google Analytics (GA) for their web analytics while just 11% don’t use the tool at all, according to data included in the new Econsultancy/Lynchpin Online Measurement and Strategy Report 2013.
This is a massive increase since 2009 when just 23% of respondents said they used GA exclusively.
With GA having a reputation as both free and easy to use, and having a strong community around getting the most out of the tool, it is no surprise to see the majority use it.
The increase since 2011 could, however, be partly due to the discontinuation of Yahoo’s free analytics tool, which was used by 8% of companies and 18% of agencies last year.
A bit of customisation always helps if you want to extract maximum value from Google Analytics.
Custom reports are a great way to do this, but custom dashboards also play a useful role, allowing you to view key metrics at a glance and tailor the view to your own needs.
Here I've rounded up 10 custom GA dashboards from various sources.
Just click on the link under the screenshots to automatically add these to your Google Analytics profile...