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Posts tagged with Dr Martens

pendleton dr martens boot

Is Dr Martens’ no in-store return policy bad for business?

Ordering online from Dr Martens is enjoyable. There are lots of shoes and boots that I want in my life, such as the Pendleton pictured here.

But Dr Martens doesn’t accept in-store returns.

This is something that, with the advent of multichannel retail, consumers have come to expect. I wonder how this is affecting buyers and business?