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Author: Ben Davis

Ben Davis

Ben Davis is a senior writer at Econsultancy. He lives in Manchester, England. You can contact him at ben.davis@econsultancy.com or follow at @herrhuld.

house

In-house or outsourced? A key chart from our Organisational Structure guide

Does your New Year to-do list include 'hire a PPC specialist'?

How have your marketing teams changed and upskilled in the past two years?

Econsultancy's updated Organisational Structures and Resourcing Best Practice Guide reveals the state of digital marketing capability, in-housing and outsourcing, specialisation, budgeting, talent and training in 2015.

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barclaycard new business hub

Barclaycard: A B2B content marketing journey

What are the challenges for financial service businesses that want to adopt a content marketing model?

Barclaycard’s B2B content hub launched a new section this month, ‘News and insights’, so I caught up with Andrew McNamee, vice president of digital strategy, to find out more about Barclaycard's content marketing journey.

Here's some of what he had to say...

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amazon black friday

Sure, retailers changed their Black Friday strategies. But did the customers?

In US stores, sales and footfall were down 10%, according to ShopperTrak; in the UK, we saw footage of empty stores on the morning of Black Friday.

Yep, there seemed to be something different about Black Friday this year, with retailers increasingly embracing ecommerce.

change in retailer strategy was well documented. Longer sales, more considered discounts, more discounts available online (and earlier); all these changes herald the beginning of what is now a shopping season, not a one-off event before Christmas.

Let's look at how have retailer strategy might have correlated with consumer transactions and traffic online.

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wordcloud

What do 3,000 blog post titles reveal about digital marketing in 2015?

I've taken every Econsultancy blog post title from 2014 and 2015 and created word clouds with them.

This is a very unscientific experiment, but not necessarily a meaningless one. Either way, it was fun.

Though the resulting pictures may reveal more about the Econsultancy writers than the state of the industry, there are a few points of interest.

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coding

Skills shortage the biggest barrier to digital progress (overtaking legacy systems)

More than a third (40%) of businesses believe that recruiting staff with suitable skills is a significant barrier to digital progress, making it a bigger problem than 'legacy systems and processes'.

This finding comes from Econsultancy's latest research into organisational structures and digital leadership, entitled Effective Leadership in the Digital Age.

The survey of more than 400 senior staff looks at what makes a good leader and a good culture within a digital business.

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robot writing

Should writers be worried about automated copywriting?

Unless you're a reactionary, as a marketer you probably understand that automation is creating more jobs than it makes redundant.

Automation, for all the scale it enables, requires human mastery of technology, process flows and customer lifecycles.

Increasingly personal communications also entail the creation of more content, to suit each segment and event you identify.

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encyclopedia

The A-Z of digital transformation

I've written a lot about digital transformation, but it can be a somewhat tangential discussion.

So, I thought I'd try to cover 26 different angles with this 2,500 word A-Z of digital transformation.

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rs components website

The ultimate ecommerce CRO & UX case study: RS Components

RS Components is an ecommerce behemoth.

The B2B distributor of electronic components works at such scale that it provides a fantastic case study for conversion and user experience improvement.

Awarded a Masters of Marketing gong for its customer-centric transformation, let's take a long and detailed look at what this remarkable work entailed and how success was measured.

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black friday

Which retailer has the best Black Friday strategy?

2015 has seen retailers continue to evolve their Black Friday strategies, with many spreading sales across the period.

UK retailers, in particular, have learnt from last year's bumper day (a breakthrough for the holiday in the UK) and either dropped out from the race or tried to spread demand.

Let's have a look at the strategies being adopted by a number of major retailers.

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argos product page

Eight examples of best practice on Argos product pages

Product pages can differ wildly.

I love the use of decluttered, stylish responsive designs (see Lush), but there's no doubt that Amazon's altogether busier approach is optimised for conversion.

With Argos sitting somewhere in the middle, and currently in the spotlight during its extended Black Friday sales, I thought I would take a look at its product pages, to see which features I like.

Here are eight of them.

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national trust

Eight reasons the new National Trust website is funkier than yours

"Oh, he lives in a house, a very big house in the country."

Join me in song as I celebrate one of the most beloved institutions in the UK and the launch of its new website.

Yes, it's the National Trust for Places of Historic Interest or Natural Beauty, or simply National Trust for short.

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monkey typing

Four reasons that automation requires a human touch

Dear *|FNAME|*, the rationale for this article is that personality is more important than ever in marketing.

Here are four (100B) reasons that automation necessitates a creative fightback.

1 comment