Your search on "
synthetix" produced
11 results
2.
Online Customer Service and Surveys Briefing - Jan 2007, 30 Jan 2007
Organisation: E-consultancy, Price: Free
Description: This free 11-page briefing is a summary of an E-consultancy roundtable on Online Customer Service and Online Surveys (registration required).
The document contains a summary of the discussion, an overview of the marketplace for both markets, plus the latest statistics and a section on useful resources.
Topics discussed included: What is the Best Channel to Serve Customer?, Measuring Customer Experience and Virtual Agents.
Attendees included representatives from the following organisations: Aardvark Media, Bradford and Bingley, British Council, Clicktools, Creative Virtual, Datalateral, Fidelity, House of Fraser, Legal and General, NET-A-PORTER, Rocketseed and Synthetix......
1.
Smartagent Hollie launches with Butlins, 7 August 2008
... management and customer contact data via the Synthetix analytics service. They can ... Peter McKean, Managing Director of Synthetix said: "It is great to see ... and increasing customer satisfaction. Synthetix smartAgent saves our customers ... proud” ENDS Note To Editors • Synthetix Ltd is a developer of cutting ...
2.
Best Western deploy smartAgent to increase customer satisfaction, 28 August 2008
... to increase customer satisfaction Synthetix have deployed another Virtual ... airports. Best Western is using the Synthetix.info analytics service to ... followed hot on the heels of the work Synthetix have done with Bourne Leisure ... Peter McKean, Managing Director of Synthetix said: "Travel and Tourism ...
5.
Synthetix creates English ‘Rosie’ to encourage holidaymakers to enjoy England, 10 October 2006
... Synthetix creates English ‘Rosie’ to encourage holidaymakers to enjoy England ... Online customer service specialist, Synthetix, has created SmartAgent ‘Rosie ... accommodation in England. As a result of Synthetix’s unique technology, visitors ... Peter McKean, Managing Director of Synthetix said: "This is the first time ...
7.
BTWholesale enlists 'Virtual Jenny' to enhance online customer satisfaction levels, 28 July 2006
... Online customer service specialist, Synthetix, has successfully launched ... Jenny’, a Virtual Advisor based on Synthetix’s unique SmartAgent self-service ... Peter McKean, Managing Director of Synthetix said: "This is a great new ... said: "This is a great new project for Synthetix and is all the more rewarding ...
1.
Synthetix, Cowley Road, Cambridge, South East
Areas of Expertise: Synthetix is a leading developer of intelligent software solutions used for on-line customer service, marketing and training. Synthetix software lets you interact with websites, banner adverts, desktops and mobile telephones using natural language - .....
Clients: BBC Online, Berkeley Homes, BT, Ford
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