E-commerce: A Beginner's Guide
About this Guide
Free to registered users, this guide is a starting point for those who want to learn more about e-commerce and understand
how it can make a difference for their business.
You can use the guide to discover
what e-commerce is all about: how it works, how to manage it, what pitfalls you need to avoid and why an investment in it can be a very smart move. But view it as a
jumping-off point. Other reports we have published go into much more detail about e-commerce.

Contents
- What is this report and who is it for?
- What is e-commerce?
- Why does e-commerce matter?
- Why should I bother with e-commerce?
- What kind of results can I expect from e-commerce?
- What is the opportunity cost of ignoring e-commerce?
- How does e-commerce work?
- Who manages e-commerce?
- Where do I start with e-commerce?
- Further reading
Topic Relevant Keywords
e-commerce, online, retail, platform, internet, shop, shopping
Download
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Download "E-commerce: A Beginner's Guide" (151 kb .doc) »
Download "E-commerce: A Beginner's Guide" (328 kb .pdf) »